Cybersecurity / Infrastructure Analyst

Kauffman Foundation • Headquarters, KY

7d • Onsite

About The Position

The Ewing Marion Kauffman Foundation is a private, nonpartisan foundation that provides access to opportunities that help people achieve financial stability, upward mobility, and economic prosperity – regardless of race, gender, or geography. The Foundation uses its grantmaking, research, programs, affiliates, and initiatives to support the start and growth of new businesses, a more prepared workforce, and stronger communities. Our work is grounded in the principles of racial equity, diversity, and inclusion and is consistent with the aspirations of our founder, Ewing Marion Kauffman.

Based in Kansas City, Missouri, the Kauffman Foundation is one of the largest foundations in the United States with an asset base of approximately $3 billion. While striving to have national impact and global reach, the Foundation is deeply committed to Kansas City, as evidenced by work on initiatives that reach into neighborhoods and enrich the community and quality of life in the region. For more information about the Foundation, please visit the website at www.kauffman.org.
The Cybersecurity / Infrastructure Analyst supports the Foundation’s technology environment through a focus on cybersecurity, core infrastructure operations, and supplemental end-user support. This role works under cybersecurity and infrastructure leadership to help ensure the Foundation’s systems are secure, reliable, resilient, and aligned with organizational needs.
Key responsibilities include monitoring and maintaining infrastructure and cybersecurity systems, assisting with incident response and risk-reduction activities, and providing backup help desk coverage during staffing gaps, escalations, high-volume periods, and priority incidents.

Requirements

• A bachelor’s degree in computer science, information technology, system/network administration, business or related field or equivalent years of experience is required.
• At least three years of experience as a cybersecurity and/or infrastructure analyst.
• Qualified candidates for this position must be highly motivated, capable of self-direction, detail-oriented, and able to work collaboratively in a team.
• Candidates must exhibit a keen sense of responsibility and enjoy working with multiple demands, shifting priorities, and constant change.
• Demonstrates a commitment to advancing equitable and transformative solutions for the communities served by the Foundation.
• Possesses working knowledge of cybersecurity practices, infrastructure operations, and enterprise technology environments, including networks, servers, cloud services, identity platforms, endpoints, and business applications.
• Can assist with implementing cybersecurity and infrastructure strategies, standards, processes, and risk-reduction initiatives under the direction of technology leadership.
• Applies strong analytical, critical-thinking, and troubleshooting skills to identify issues, evaluate information, and recommend practical solutions.
• Understands how secure, reliable, and well-managed technology services enable organizational effectiveness and business success.
• Learns new technologies quickly, synthesizes information from multiple sources, and communicates technical concepts in clear, concise, and actionable terms.
• Demonstrates a customer-focused and collaborative approach, with the ability to build trusted relationships and provide professional technical assistance to users and business partners.
• Effectively prioritizes multiple responsibilities, maintains attention to detail, and remains calm and adaptable amid changing demands, service disruptions, and priority incidents.
• Handles confidential and sensitive information appropriately and demonstrates sound judgment, integrity, and values consistent with those of the Foundation.
• Possesses strong computer literacy and experience with a range of enterprise technologies, including cybersecurity platforms, Windows and macOS systems, mobile devices, networking technologies, cloud-hosted services, productivity applications, and IT service management tools.

Nice To Haves

• Additional experience as a help desk technician is a plus.

Responsibilities

• Review cybersecurity alerts and events, escalate findings, and assist with incident response and remediation activities as directed.
• Help administer and maintain cybersecurity tools, including endpoint detection, vulnerability management, identity security, email security, and logging and monitoring platforms.
• Conduct vulnerability assessments, track remediation efforts, perform system access reviews, and contribute to related risk-reduction activities.
• Contribute to cybersecurity awareness initiatives, response playbooks, procedures, metrics, and documentation.
• Work with infrastructure/network vendors to resolve issues, maintain service alignment, and track follow-through.
• Provide analytical and operational support for core infrastructure activities involving servers, networks, cloud-hosted systems, identity platforms, endpoint management tools, backup systems, and business-critical technology services.
• Assist with infrastructure planning, capacity awareness, infrastructure-related documentation, and process improvements under the guidance of cybersecurity and infrastructure leadership.
• Provide backup help desk coverage during staffing gaps, high-volume periods, escalations, and priority incidents, resolving common hardware, software, access, connectivity, mobile device, and application issues.
• Deliver timely, customer-focused support by documenting tickets, assisting with device setup and replacement, supporting onboarding and offboarding, and recommending service improvements.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level