Cybersecurity Field Engineer

Emerson•Cranberry Township, PA

2d•Onsite

About The Position

Emerson’s Power and Water Solutions team is seeking a Cybersecurity Field Engineer based at its headquarters office in Cranberry Township, Pennsylvania. The role supports protection of critical infrastructure in the power and water industries by performing cybersecurity engineering work related to installation, service, and maintenance of Emerson cybersecurity products. The engineer develops product knowledge through training and hands-on experience, analyzes and resolves engineering problems, supports complex assignments under senior field engineers, and works with customers and teammates to deliver effective service and solutions. Travel of up to 80% is required.

Requirements

Bachelor’s degree in engineering, computer science, or a related technical field, or an equivalent combination of education and experience.
0–2+ years of relevant experience.
Ability to travel up to 80% of the time.
Strong communication and customer service skills.
Legal authorization to work in the United States without sponsorship now or in the future.

Nice To Haves

5+ years of relevant experience.
CCNA, GICSP, or equivalent certification.
Experience working in the industrial control system (ICS) industry.
Exposure to cybersecurity principles or related coursework.

Responsibilities

Develop significant knowledge of company products through training programs, hands-on experience, and individual effort.
Analyze and solve engineering problems associated with cybersecurity systems.
Assist with complex engineering assignments under the direction of more senior field engineers.
Develop and maintain good customer relationships, focusing on total customer satisfaction.
Participate in writing, reviewing, and revising field-related and operational procedures.
Participate in team assignments involving problem resolution, project and product familiarization, and product testing and evaluation.
Provide complete and timely activity reports, including problems encountered, services rendered, and customer reactions to products and services.