Cybersecurity Business Operations & Sales Support Lead

Accenture•Chicago, IL

35d•Hybrid

About The Position

Accenture Security is a world-leading provider of end-to-end cybersecurity services — from strategy and risk to digital identity, cyber defense, and response. As part of one of the world's largest professional services firms, our security practice combines deep domain expertise, global scale, and a strong internal network to help the world's most complex organizations prepare for, withstand, and recover from significant cyber events. Our Cyber Resilience, Response, & Recovery (CRRR) practice is at the forefront of the incident response and readiness market across North America. We work with leading enterprises and institutions to build resilience through IR retainers, tabletop exercises, breach simulation, and recovery planning — and we complement Accenture's broader managed security capabilities, including MxDR and SOC services.

Requirements

At least 8 years of demonstrated experience in: Sales Enterprise sales with a demonstrated track record in cybersecurity services including incident response, readiness, or security consulting
Consistently meeting or exceeding revenue targets in multi-stakeholder enterprise environments
Leading RFP responses and managing complex commercial negotiations through to close
Proficiency with enterprise CRM and pipeline management platforms
Understanding of the cyber incident response and readiness market, including IR retainers, tabletop exercises, breach simulation, and recovery planning services
Working knowledge of how readiness services relate to and complement managed security capabilities such as MxDR, MDR, and SOC services
Familiarity with the regulatory and compliance factors shaping cybersecurity investment across NA markets
Awareness of other Accenture Security capabilities — including identity, cloud security, OT security, and threat intelligence — sufficient to recognize cross-sell and teaming opportunities
Ability to build and sustain productive working relationships across a large, matrixed organization
Strong written and verbal communication skills, with the ability to present clearly to both technical and executive audiences
Organized and disciplined in pipeline management, forecasting, and opportunity documentation
Capable of managing multiple active pursuits simultaneously while maintaining accuracy and responsiveness

Nice To Haves

Multilingual capability is an asset, particularly Spanish or Portuguese for LATAM market coverage
Team lead or practice management experience
External client-facing consulting experience in a Big 4 or top-tier advisory firm
Relevant industry certifications (CIS CISSP, CISM, or equivalent)
Experience selling or delivering within Accenture's managed security or MxDR ecosystem

Responsibilities

Own and manage the Cyber Readiness, Recovery & Response sales pipeline across NA (US, Canada, and LATAM), with direct accountability for revenue targets and forecast accuracy
Lead and coordinate RFP responses, working with capability teams, solution architects, pricing, and legal to develop competitive proposals
Manage the full opportunity lifecycle from qualification through close, ensuring appropriate resources are engaged at each stage
Utilize Accenture's internal sales platforms — MMP, MMS, and MME — to track opportunities, manage pipeline health, and provide timely reporting to practice leadership
Develop and maintain working relationships with Accenture Security MDs, account executives, industry leads, and alliance teams across NA to identify and co-develop sales opportunities
Engage regularly with Accenture's internal security community to stay current on portfolio developments, active pursuits, and areas where Readiness, Recovery & Response services can complement existing client engagements
Understand how Cyber Readiness, Recovery & Response services support and extend Accenture's managed security offerings — including MxDR and related capabilities — and communicate that value clearly in client and internal conversations
Participate in internal practice forums, pipeline reviews, and strategic planning sessions to represent the Readiness, Recovery & Response offering
Engage senior client stakeholders — including CISOs, CIOs, and risk executives — to understand their cyber readiness posture and present relevant Accenture solutions
Develop and deliver clear, accurate proposals and presentations that align Accenture's Readiness, Recovery & Response capabilities to client risk priorities and business requirements
Work with delivery leads and subject matter experts to ensure proposed solutions are technically sound and deliverable within agreed commercial parameters
Maintain awareness of the competitive landscape across NA markets to appropriately position Accenture's offerings during pursuits
Maintain consistent coverage across the US, Canada, and LATAM markets, adapting approach to reflect regional differences in regulatory environment, client maturity, and buying behavior
Provide regular pipeline and forecast updates to practice leadership, escalating risks or resource needs in a timely manner
Support the development of NA go-to-market plans in coordination with practice and geographic leadership