Cybersecurity Analyst

Meriplex•Moose Jaw, CO

About The Position

The Cybersecurity Analyst is responsible for monitoring security events and alerts, analyzing potential threats, and initiating incident response procedures. This role involves triaging security tickets, handling customer requests, and maintaining accurate records to ensure compliance. The position requires strong analytical skills and the ability to work in a fast-paced, collaborative environment.

Requirements

1-3 years of security industry experience or equivalent skill level.
Well-rounded technical knowledge in Windows, Mac, Linux OS.
Strong interpersonal skills and team-oriented attitude.
Coachable and able to turn feedback into results.
Strong desire to be in the security industry.
Ability to apply cybersecurity and privacy principles to organizational requirements.
Ability to apply techniques for detecting intrusions.
Ability to interpret information collected by security tools.
Superior analytical and critical thinking skills.
Understanding of how information travels.
Superior organization, facilitation, and leadership skills.
Flexibility to work in a dynamic, fast-paced environment.
Customer service skills.
Familiar with proxy and web content filtering tools.

Nice To Haves

Basic programming skills.
Bachelor’s degree in a relevant field.
Familiar with scripting languages such as bash, powershell, python, KQL.
Experience system administration and/or network infrastructure.
Security+ certification.
Network+ certification.
CySA+ certification.
ISC2 SSCP certification.

Responsibilities

Monitor security events and alerts using advanced managed detection and response tools, analyzing potential threats, and initiating incident response procedures.
Triage and review security ticket details to ensure issues are handled efficiently.
Notify customer of relevant incoming tickets and any issues that will prevent workflow.
Handle customer requests including security configurations, reporting requests, investigations, and all error/issue identification.
Promptly forward complex and/or major incidents to Tier 2 analysts, providing clear documentation and context to minimize response times.
Maintain accurate records of triage activities, generate shift reports, and contribute to incident summaries, ensuring traceability for compliance audits.
Provide support for managed detection and response (MDR) and other agent-based solutions.
Provide troubleshooting of security applications and appliances.
Participate in team briefings to ensure seamless knowledge transfer.
Perform other duties as assigned including work in other areas to cover absences or relief to equalize peak work periods or otherwise balance the workload.