Cybersecurity Analyst

Trupanion•Seattle, WA

17h•Hybrid

About The Position

The Cybersecurity Analyst supports Trupanion’s day-to-day Security Operations and Incident Response. The role monitors and investigates threats, coordinates incident response, conducts threat intelligence analysis and threat hunting, manages operational vulnerability workflows, and maintains accurate case records and security metrics. Security Engineering owns security-platform engineering and vulnerability-scanning platforms, while technology and application owners are responsible for remediation. This position is open to candidates in the Seattle, Washington area and follows a hybrid schedule, with at least three days per week in Trupanion’s casual, pet-friendly office. The analyst supports defined U.S. business-hour coverage and participates in an escalation or on-call rotation, including assisting with high-severity incidents outside normal working hours when required. The position handles confidential, legally sensitive, and security-restricted information.

Requirements

Bachelor’s degree in Cybersecurity, Information Technology, Computer Science, Digital Forensics, or a related field, or equivalent practical experience.
At least 3 years of experience in cybersecurity operations, incident response, IT operations, system administration, network security, or a related area.
Experience investigating alerts using SIEM, EDR/XDR, identity, email, cloud, network, or vulnerability technologies.
Knowledge of common attacker techniques, phishing, malware, account compromise, privilege misuse, lateral movement, exfiltration, and vulnerability exploitation.
Demonstrated experience applying threat intelligence and incident telemetry to vulnerability prioritization and exploitation assessment.
Experience with security automation or scripting, digital-evidence handling, identity investigations, third-party incident analysis, and structured case management.
Ability to support defined U.S. business-hour coverage and participate in an escalation or on-call rotation.
Availability to assist with high-severity incidents outside normal working hours when required.
Ability to appropriately handle confidential, legally sensitive, and security-restricted information.
Applicants must be authorized to work for any employer in the U.S.; Trupanion is unable to sponsor or take over sponsorship of an employment visa.

Nice To Haves

Experience with Microsoft Defender, Microsoft Sentinel, Microsoft 365, Azure, identity security, privileged access management, cloud security, and endpoint environments.
Familiarity with MITRE ATT&CK and common detection, threat-hunting, and incident-response methodologies.
Understanding of vulnerability scanning and remediation workflows and the division of responsibility between vulnerability-program governance, threat-led escalation, and asset-owner remediation.
Knowledge of NIST CSF, ISO 27001, PCI DSS, NYDFS cybersecurity requirements, or privacy and breach-response obligations.
Relevant certification such as Security+, CySA+, SC-200, GCIH, GCIA, or equivalent experience.

Responsibilities

Monitor and triage security alerts across identity, endpoint, email, network, cloud, application, vulnerability, and data-protection technologies.
Validate, enrich, classify, and prioritize security events; investigate phishing, account compromise, malware, ransomware, unauthorized access, data exposure, insider threats, and third-party events.
Execute approved containment actions within assigned permissions and coordinate infrastructure-level or production changes with Technology Operations.
Collect and preserve evidence; identify affected users, devices, accounts, systems, repositories, and data; and support eradication, recovery validation, heightened monitoring, and case closure.
Collect and evaluate threat intelligence from commercial, government, industry, open-source, MDR, vendor, and internal sources.
Analyze threat actors, campaigns, tactics, techniques, procedures, indicators, exploited vulnerabilities, and targeted technologies for relevance to Trupanion.
Create tactical and operational intelligence products and apply findings to investigations, detections, hunting queries, watchlists, blocking actions, phishing simulations, and runbook updates.
Conduct hypothesis-driven hunts across identity, endpoint, email, network, cloud, and application telemetry using MITRE ATT&CK; document scope, queries, evidence, findings, and follow-up actions.
Validate vulnerability findings, assess risk and business exposure, prioritize remediation using threat intelligence and incident telemetry, identify indications of exploitation, and escalate urgent vulnerabilities.
Hunt for threats affecting vulnerable technologies and recommend temporary containment or monitoring when active exploitation or incident correlation is identified.
Partner with Security Engineering, which owns vulnerability-scanning platforms, integrations, technical configuration, and platform reliability.
Coordinate remediation assignments with technology and application owners; maintain vulnerability ticket flow; track progress against defined service levels; report overdue exposure; and escalate ownership or delivery issues through established governance.
Maintain operational oversight of vulnerability validation, prioritization, ticketing, remediation follow-up, SLA reporting, and escalation; remediation execution remains with the technology or application owner responsible for the affected asset or service.
Develop and maintain approved automation workflows, scripts, and playbooks for alert enrichment, investigation, authorized response, and case consistency.
Preserve identity, endpoint, email, cloud, network, application, and audit-log evidence under approved forensic, legal-hold, integrity, and chain-of-custody procedures.
Maintain complete case records covering severity, affected assets, evidence, analysis, actions, decisions, communications, and closure rationale.
Validate incident containment and corrective actions through available telemetry, testing, or monitoring.
Support breach investigations by identifying affected repositories, records, data types, individuals, business entities, and jurisdictions for Legal and Privacy review.
Investigate token theft, MFA changes, privilege escalation, malicious application consent, mailbox manipulation, and compromised user, privileged, service-principal, or workload identities.
Investigate third-party, supply-chain, and AI-related security notifications or suspected misuse and document potential Trupanion exposure.
Execute alert triage, investigations, MDR service monitoring, threat-intelligence analysis, threat hunting, vulnerability validation and prioritization, remediation follow-up, security metrics and reporting, case documentation, and authorized security-tool actions.
Escalate architecture, complex integration, detection-platform design, routine vulnerability-management administration, and permanent engineering needs to Security Engineering.
Provide structured handovers of active alerts, incidents, intelligence, investigations, and urgent exploitation-driven vulnerability exposures across operating regions.
Provide technical evidence to Legal and Privacy without independently determining legal privilege, regulatory interpretation, or notification obligations.

Benefits

Full medical, dental, and vision benefits at no cost to the employee.
Four weeks of paid time off and nine paid float holidays.
Five-week sabbatical after five years of employment.
Monthly bonuses.
Restricted Stock Units for new team members, with new-hire grants vesting over four years.
Free medical health insurance for one dog or cat.
Paid time off to volunteer at nonprofit organizations.
Free on-site gym.
Free dog-walking services for office pets during business hours.
Free parking.
Paid ORCA cards.