Cybersecurity Account Associate

Agency Cybersecurity • Bozeman, MT

12h • $15 - $20 • Onsite

About The Position

This role serves as a primary point of contact for day-to-day client questions during SOC 2 audit projects. The associate will coordinate and track audit evidence requests, help organize and maintain audit workpapers, and support senior auditors in performing control walkthroughs and documenting client processes. The position involves monitoring project timelines, assisting with client communications, performing light analysis on client security and IT control documentation, and contributing to internal knowledge bases. The role also includes participation in training to build toward professional certifications.

Requirements

• Bachelor's degree in information systems, computer science, business, accounting, or a related field.
• 1–2 years of experience in customer service, IT support, IT operations, or technology/IT sales with a strong customer-facing component.
• Demonstrated ability to manage multiple tasks, prioritize workload, and meet deadlines in a structured environment.
• Strong written and verbal communication skills, including experience communicating with non-technical stakeholders.
• Comfort working with common productivity tools (e.g., Office/Google Suite, ticketing or CRM systems, collaboration tools).
• Interest in cybersecurity, IT audit, and assurance, with a desire to build a long-term career in this space.

Nice To Haves

• Current or in-progress CISA or CISSP (including Associate-level status), or an active study plan toward these certifications.
• Experience supporting audits, IT control reviews, or GRC/compliance programs (e.g., SOC 2, ISO 27001, NIST CSF, HIPAA, PCI DSS).
• Exposure to SaaS environments, cloud platforms, or core IT security concepts such as access management, logging, and change management.
• Prior experience in a client service or consulting environment coordinating multiple stakeholders.

Responsibilities

• Serve as a primary point of contact for day-to-day client questions during SOC 2 audit projects, ensuring timely and professional communication.
• Coordinate and track audit evidence requests, including sending requests, collecting documentation, and following up with client stakeholders.
• Help organize and maintain audit workpapers, client documentation, and project artifacts in our internal systems.
• Support senior auditors in performing control walkthroughs, scheduling interviews, and documenting client processes related to SOC 2 trust services criteria.
• Monitor project timelines, update project plans, and proactively flag risks or delays to engagement leads.
• Assist with drafting client-facing communications such as status updates, meeting summaries, and evidence request lists.
• Perform light analysis on client security and IT control documentation (e.g., access control lists, change management logs, policies) under the guidance of senior team members.
• Contribute to internal knowledge bases, checklists, and templates to improve the consistency and quality of SOC 2 engagements.
• Participate in training on SOC 2, security frameworks (e.g., ISO 27001, NIST), and IT audit methodologies to build toward professional certifications such as CISA or CISSP.

Benefits

• Structured mentorship from senior auditors and security professionals, with opportunities to obtain the experience hours required for CISA/CISSP eligibility over time.
• Ongoing training on SOC 2 auditing, cybersecurity frameworks, and client service best practices to accelerate your professional growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level