Cyber Security Liaison - 304694A

Delaware Nation IndustriesWright-Patterson Air Force Base, OH
Onsite

About The Position

Cyber Security Liaisons are key players in ensuring efficient operation, adherence to overarching cybersecurity directives and rules of operation, and security of the organization's computer systems and allocated network resources. This role involves a diverse set of responsibilities encompassing network object audits, system administration, and cybersecurity measures. Network and Computer Systems Administrators provide technical support to government customers, maintain computer systems, printers, VoIP, user account and permissions management, video telecommunications/teleconference system support, ISSO and Cybersecurity Liaison duties, documentation submission (appointment letters, access requests, etc.). This role requires strong customer service skills, advanced technical aptitude, and experience with government inventory management and computer systems. The Technician will troubleshoot hardware and software issues, provide user training, and ensure accurate IT asset tracking and documentation. Maintaining excellent customer relations and ensuring compliance with established procedures are integral functions of this role.

Requirements

  • Bachelor’s degree in Information Technology and Information systems, Computer Science, Software Engineering, Cybersecurity, or similar IT related fields
  • Security+ or equivalent DoD 8140 certification
  • 7+ years of experience in government computer support or IT customer service
  • Experience with computer hardware, software, VoIP, VTC, and printer maintenance

Nice To Haves

  • Experience with government IT asset management (ITAM) systems
  • Net+ Certification or other relevant technical certifications

Responsibilities

  • Computer maintenance
  • System administration
  • Application of security measures
  • Network object management
  • User support
  • Backup and recovery activities
  • Monitoring local, USAF, and DoD computer health and status reporting tools
  • Applying remediation measures
  • Documentation
  • Collaboration with IT teams
  • Capacity planning

Benefits

  • Covers 100% of employee benefit premiums, including Medical (PPO or HDHP Option), Vision, Dental
  • Matching 401K
  • Short- and Long-Term Disability
  • Pet Insurance
  • Professional Development/Education Reimbursement
  • Parking and Transit Benefits for NY, NJ, ATL, and DC Metro areas
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