Cyber IT Solutions Analyst

Business Processing Solutions•Philadelphia, PA
•Remote

About The Position

The IT Solutions Analyst – Cybersecurity supports the design, implementation, and continuous improvement of security operations and engineering capabilities across the organization. As a technical contributor and analytical resource within the Cyber Team, the Analyst supports security monitoring, incident response, vulnerability management, and the engineering of security controls and tooling. The role works closely with the CISO and Cyber Team to identify security gaps, operationalize threat intelligence, and ensure security solutions align with organizational risk tolerance, compliance requirements, and operational standards. This is a remote position for candidates residing in one of the states or District of Columbia listed in the posting. The position follows a Monday–Friday schedule aligned to business hours, with after-hours, weekend, or on-call support rotations as needed. The role requires the ability to obtain a government security clearance, and U.S. citizenship is required. Selected applicants will undergo a government security investigation and must meet eligibility requirements for access to classified information.

Requirements

  • High school diploma or GED from an accredited institution.
  • 2–3 years of experience in cybersecurity, security operations, IT security analysis, or a related security role.
  • Hands-on experience with security tools such as SWG, CASB, ZTNA, Cloud SIEM, EDR/XDR, and DLP.
  • Strong analytical, problem-solving, and documentation skills.
  • Excellent verbal and written communication skills, including the ability to explain technical concepts to non-technical audiences.
  • Understanding of encryption, authentication, and secure protocols.
  • Experience supporting security control testing or penetration testing activities.
  • Ability to obtain a government security clearance; U.S. citizenship is required.
  • Legally authorized to work in the United States without current or future visa sponsorship.

Nice To Haves

  • Associate's or Bachelor's degree in Cybersecurity, Information Technology, Computer Science, or a related field.
  • Familiarity with security frameworks and standards such as NIST 800-53 and STIGs.
  • Experience with AWS cloud security.
  • Basic experience with query languages or scripting such as KQL, SPL, SQL, or Python.
  • Industry-recognized security certifications such as GSEC, Security+, CySA+, or SSCP.

Responsibilities

  • Triage and respond to Tier 1 and Tier 2 security incidents and alerts, including initial investigation, containment actions, and escalation in accordance with the incident response process.
  • Monitor security event queues, analyze alerts from SIEM and other security tools, and document findings and resolutions.
  • Analyze security systems, architectures, and data flows to identify vulnerabilities and coverage gaps and improve detection, response, or operational efficiency.
  • Translate business requirements into documentation, functional specifications, process flows, and user stories.
  • Assist in developing, executing, and supporting security validation and testing activities.
  • Analyze trends in security events, alerts, and incidents to identify emerging threat patterns, detection gaps, and operational improvement opportunities.
  • Document system behavior, requirements, test results, and process changes.
  • Assist with security incident investigations, root-cause analysis, and post-incident reviews to improve detection and response capabilities.
  • Ensure security operations and engineering activities align with applicable compliance requirements, security frameworks, and internal policies and standards.

Benefits

  • Medical, dental, and vision insurance.
  • Healthcare and dependent Flexible Spending Accounts (FSA).
  • Health Savings Account (HSA) with employer contribution.
  • Company-paid life and AD&D insurance.
  • Company-paid short- and long-term disability.
  • Employee Assistance Program (EAP).
  • 401(k) with employer match.
  • Paid time off.
  • 10 company holidays.
  • PTO accrual.
  • Sick time accrual.
  • Parental leave.
  • Jury duty leave.
  • Military leave.
  • Bereavement leave.
  • Voluntary life and AD&D insurance for employees and eligible family members.
  • Critical illness insurance.
  • Accident insurance.
  • Dependent Care Flexible Spending Account (DCFSA).
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