Cyber Fraud Analyst

Staples • Framingham, MA

8h

About The Position

This position includes occasional evening and weekend rotation to support fraud monitoring and business operations. Our digital solutions team is more than a traditional IT organization. We are a team of passionate, collaborative, agile, inventive, customer-centric, results-oriented problem solvers. We are intellectually curious, love advancements in technology and seek to adapt technologies to drive Staples forward. We anticipate the needs of our customers and business partners and deliver reliable, customer-centric technology services. The Cyber Fraud Analyst I is focused on supporting the cybersecurity team by monitoring and analyzing data to detect fraudulent activities. This role is critical to maintaining the integrity and security of the company’s digital assets. This role involves reviewing alerts, analyzing transaction and behavioral data, escalating potential fraud issues, and supporting incident response efforts.

Requirements

• 0-2 years of related experience in cybersecurity or fraud analysis.
• Familiarity with cybersecurity principles and fraud detection techniques
• Hands ‑ on experience with the use of fraud analysis tools and software
• Strong analytical and problem-solving skills
• High attention to detail with the ability to work effectively in a fast-paced environment
• Excellent communication skills and the ability to work collaboratively within a team
• Experience using Microsoft Excel and PowerPoint for data analysis, reporting, and presentations

Nice To Haves

• BA/BS degree in Criminal Justice, Information Technology, or a related field
• Experience with data analytics or within a fraud detection environment
• Cybersecurity or fraud prevention certifications (e.g., foundational or early ‑ career certifications; CFE, Security+, CISSP a plus but not required)

Responsibilities

• Monitoring and analyzing data to detect fraudulent activities
• Reviewing alerts
• Analyzing transaction and behavioral data
• Escalating potential fraud issues
• Supporting incident response efforts

Benefits

• Inclusive culture with associate-led Business Resource Groups
• 22 days of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday)
• Online and Retail Discounts
• Company Match 401(k)
• Physical and Mental Health Wellness programs
• Bonuses, or other forms of variable compensation

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree