Cyber Defence Analyst

CyberOne

10h•Remote

About The Position

CyberOne is looking for a passionate and driven Cyber Defender to join our Security Operations Center (SOC). This is an entry-level role designed for individuals eager to break into cybersecurity, with a strong interest in detecting and responding to cyber threats. You will be the first line of defense for our clients, monitoring security alerts, analysing potential threats, containing risks, and escalating incidents as needed.

Requirements

Ability to quickly assess and prioritize incidents and tasks in a fast-paced environment.
Familiarity with SIEM, EDR, and network monitoring tools is advantageous.
Good communication skills, with the ability to clearly convey technical information.
Basic understanding of ITIL practices is beneficial.
Relevant certifications (e.g.,SC200, CompTIA Security+, CCNA) are desirable but not mandatory.

Nice To Haves

Prior experience in a customer service or helpdesk role.
Basic knowledge of the cybersecurity threat landscape and network protocols

Responsibilities

Actively monitor and manage security event queues, identifying and investigating potential threats and incidents.
Serve as the first point of contact for incoming calls and communications.
Conduct initial analysis and investigation of security alerts, gathering relevant information for escalation to higher-level analysts.
Provide timely and accurate responses to customer inquiries, maintaining a high level of customer service.
Document incidents and actions taken in a clear and comprehensive manner
Collaborate with other team members to ensure a coordinated response to incidents.
Stay informed about current cybersecurity and network threats, and emerging technologies.
Participate in regular training and development sessions to enhance technical and professional skills.
Employees are expected to demonstrate a security-first mindset and ensure that information security considerations are incorporated into their day-to-day activities, decision-making, and interactions with customers, suppliers, and colleagues.