Cyber Crisis & Readiness Manager

Accenture•Chicago, IL

12d•Hybrid

About The Position

Accenture Security is one of the fastest growing areas of our business, and our global Cyber Investigation and Forensic Response (CIFR) practice is at the heart of how we help clients prepare for, respond to, and recover from the most consequential cyber incidents. Within CIFR, our Crisis Readiness practice helps organizations build the governance, strategies, and plans needed to navigate disruption with confidence. Sitting at the intersection of crisis readiness and active cyber crisis response, the team partners with senior executives across industries to strengthen crisis preparedness, lead real-time incident response, and drive post-incident improvement.

Requirements

Minimum 5 years of experience in crisis management, business continuity, incident management, or a closely related advisory discipline
Minimum 4 years of client-facing consulting experience in crisis management, cybersecurity, or a closely related advisory discipline
Minimum 3 years of experience advising or engaging directly with senior executives in high-stakes or crisis scenarios
Minimum 4 years of experience managing and developing teams in a consulting or advisory environment
Minimum 3 years demonstrated experience leading or facilitating client workshops, crisis simulations, tabletop exercises, or readiness assessments
Minimum 3 years demonstrated project or program management experience planning, coordinating, and delivering complex engagements on time and within scope
Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate’s Degree, must have minimum 6 years work experience)

Nice To Haves

You hold relevant certifications such as CBCP, CISM, CEM, DRCE, CRISC, CISSP, or similar credentials in crisis management, business continuity, or cybersecurity
You have experience integrating cyber incident response with enterprise crisis management frameworks
You have hands-on experience working directly on technical components of cyber crisis response, including containment, eradication, or recovery activities

Responsibilities

Lead client cyber crisis and incident engagements across the full lifecycle — crisis readiness, response, and recovery — serving as the authoritative point of contact and advisor for client stakeholders before, during, and after a cyber incident
Assess client needs and assemble the right mix of technical and functional resources to build a team capable of delivering the right solution for the engagement
Lead and direct team workstreams under high-pressure, ambiguous circumstances to drive client outcomes during active crisis engagements
Design, develop, and facilitate crisis simulations, tabletop exercises, and readiness assessments architected to reflect realistic, client-specific cyber scenarios — engaging senior stakeholders to test and strengthen organizational crisis and incident response capabilities
Develop, refine, and dynamically adapt crisis readiness frameworks, playbooks, and governance structures to meet the specific demands of a client's environment — translating standard methodologies into tailored solutions that reflect the client's organizational context, regulatory requirements, and the realities of an active cyber crisis
Lead post-incident reviews and lessons-learned workshops, translating findings into actionable improvement roadmaps and owning the delivery of those findings back to senior client stakeholders
Contribute to practice and business development by authoring thought leadership, developing and refining methodologies, supporting proposals, and identifying expansion opportunities within existing client relationships
Manage and develop a team of crisis readiness consultants, providing day-to-day oversight, mentorship, and delivery guidance