Cyber Business Operations Manager (Remote)

CrowdStrike•USA TX Remote, TX

3d•$125,000 - $180,000•Remote

About The Position

The Office of the CISO operates at the intersection of cybersecurity strategy, enterprise program execution, and senior leadership engagement. This role is the operational backbone of that office — owning the processes, reporting structures, stakeholder forums, and information systems that allow the CISO and the broader Cybersecurity leadership team to operate with clarity, speed, and confidence. This is not a coordinator role. This is a senior individual contributor who brings recommendations, not questions — and who can walk into a room with the CISO's Senior Leadership Team and represent the office with authority, judgment, and executive presence.

Requirements

10+ years of experience in program management, business operations, or a related discipline — with a track record of building and improving processes in a fast-paced technology or cybersecurity environment
Demonstrated ability to operate independently at the senior leadership level — bringing recommendations, driving decisions, and representing a team without a manager in the room
Experience developing executive-level content and narratives that turn complex operational information into clear, compelling communication for Office of the CIO, ELT, and Board-level audiences
Strong working knowledge of enterprise program management and operational tools including WorkBoard, Asana, Jira, and ServiceNow — and a track record of driving adoption and data integrity across a team
Proven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency and drive business outcomes.
Exceptional written and verbal communication skills — with the ability to align stakeholders, facilitate difficult conversations, and drive execution across teams and levels
Experience supporting budget management, headcount planning, and annual operating plan processes
Sound judgment, strong attention to detail, and a continuous improvement mindset; understand the value of documentation as a norm, not an exception
Cybersecurity industry experience preferred; ability to quickly develop fluency in cybersecurity concepts and organizational priorities required

Nice To Haves

You have operated as the right hand to a senior executive and know what it means to make their life easier without being asked
You treat a recommendation as a deliverable, not a suggestion
You are as comfortable in a Board of Directors prep session as you are cleaning up a messy Asana board
You use AI in your daily work already and you enjoy showing others how to do the same
You bring hands-on project and program management experience — you understand how projects are structured, how programs are run, and how to hold a portfolio together; experience with Agile methodologies
You have working knowledge of cybersecurity — you don't need to be an engineer but you understand the landscape, speak the language, and can hold your own in a room full of security professionals without having to ask what half the acronyms mean

Responsibilities

Continuously improve the operating model and rhythm for the Office of the CISO —including planning cadences, prioritization frameworks, governance structures, and communication mechanisms
Prepare the CISO for Office of the CIO-level meetings — which requires running and facilitating internal CISO-level meetings to ensure alignment, readiness, and a clear point of view before stepping into the broader forum; at the Office of the CIO level this role attends as a supporting presence, ready to contribute when called upon
Identify friction in how the team plans and executes and introduce scalable solutions without waiting to be asked
Serve as the primary operational point of contact for the Office of the CIO, managing all deliverables, deadlines, and reporting requirements that flow between the CISO organization and the broader Office of the CIO structure
Represent the Office of the CISO in senior leadership forums when the Director is unavailable — arriving prepared, informed, and ready to speak to any open item
Support budget tracking, headcount planning, and AOP inputs in partnership with the Director — including forecasting, actuals reconciliation, and vendor spend management
Own the full reporting lifecycle for the CISO organization — including OKRs, KPIs, KRIs, project and program status, and health indicators — across multiple systems and stakeholder audiences including the Office of the CIO, ELT, and Board of Directors
Produce and maintain weekly status updates in multiple formats tailored to different audiences — from executive summaries for the CISO and Office of the CIO to operational updates for the program management team
Ensure all reporting is accurate, current, and tells a coherent story — not just a status update
Establish and enforce reporting standards across the program management team including data quality, milestone hygiene, and update cadence
Build and maintain strong relationships across the CISO Senior Leadership Team and Office of the CIO — developing a deep understanding of each team's business operations priorities well enough to anticipate needs, surface issues before they escalate, and ensure the Office of the CISO is always prepared and well-represented
Develop executive-level narratives, agendas, and content for key forums including the Monthly Operating Review, Board of Directors deck, and CISO Senior Leadership Team meetings
Facilitate alignment across stakeholders who don't always agree — driving decisions forward without relying on formal authority
Own and govern the operational toolset for the Office of the CISO — including WorkBoard, Asana, Jira, and ServiceNow — ensuring adoption, data integrity, and consistent use across the team
Actively apply AI tools to improve how the office operates and help the broader team build AI-enabled workflows into their daily work — this is a shared responsibility, not a solo initiative
Stay current on enterprise AI capabilities and bring practical recommendations for how the team can work smarter
Own the operational management of the Crowd for Crowd program — including stakeholder communications, status tracking, milestone reporting, and cadence management
Serve as the reporting hub for project managers supporting Crowd for Crowd product adoption initiatives — aggregating status, surfacing risks, and ensuring leadership has a clear and current view of progress across all workstreams
Maintain strong relationships with product, sales, and event stakeholders to ensure the program operates smoothly and delivers on its customer-facing commitments

Benefits

Market leader in compensation and equity awards
Comprehensive physical and mental wellness programs
Competitive vacation and holidays for recharge
Paid parental and adoption leaves
Professional development opportunities for all employees regardless of level or role
Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
Vibrant office culture with world class amenities
Great Place to Work Certified™ across the globe
health insurance
401k
paid time off