CX Measurement Analyst Intern

Colgate•Overland Park, KS

2d•Hybrid

About The Position

As a CX Measurement Analyst Intern, you will work closely with and assist the Global Digital Senior Analyst in driving digital measurement strategies, optimizing user experiences, and enabling data-driven decision-making across global digital platforms. You will support dashboard creation, tracking implementation, consumer journey analysis, and training coordination to support key business goals. Duration: June 7, 2027 - August 12, 2027

Requirements

Currently enrolled in a BA/BS degree program, in your 3rd or 4th year in marketing, digital marketing, analytics, communications, computer science, business, or related field

Nice To Haves

Strong written and verbal communication skills, allowing you to articulate ideas clearly and concisely
A strong ability to work both independently and collaboratively within a team environment, contributing to collective success
Familiarity with major social media platforms and their best practices
Highly organized with a keen eye for detail, ensuring accuracy and efficiency in your work
Proficiency in Google Suite (Sheets, Slides, Docs), enabling you to seamlessly navigate our digital tools
A passion for pets is a plus!

Responsibilities

Assist the Global Digital Senior Analyst in executing digital measurement strategy, collating CX user feedback, and tracking key performance indicators across Web, CRM, and digital platforms.
Support technical enablement initiatives by helping build, update, and maintain integrated analytics dashboards and visualizing user journey insights.
Help compile data for monthly insight reviews, conduct data validation, and assist with troubleshooting data issues across global reporting tools.
Coordinate governance and training efforts by maintaining training resources, assisting with self-serve data tool upskilling, and supporting vendor management documentation.