CVS Child Watch Case Mgr III

Texas Health & Human Services Commission • Conroe, TX

1d • $3,581 - $5,372 • Onsite

About The Position

The Texas Department of Family and Protective Services (DFPS) seeks a CVS Child Watch Case Mgr III to perform highly complex, senior-level case management work supporting children and youth temporarily without placements while under DFPS supervision. The position focuses on developing and overseeing temporary emergency service locations and coordinating with caseworkers, placement services, other staff, and external providers to ensure youth receive needed services and supports, address barriers to placement, and transition to appropriate placements. The role includes direct care, supervision, and transportation of youth, building rapport and healthy routines, using effective motivational approaches, and promoting a safe, positive, and collaborative environment. The position works with considerable latitude and may serve as a team lead or supervise others.

The role also reviews referrals, intake and screening progress, service and treatment plans, case documentation, and program quality. It prepares case records, incident reports, and management reports; identifies service gaps and placement barriers; contributes to policies and procedures; supports program monitoring and evaluation; and coordinates referrals and services across agencies. The position is temporary through March 2027 and may be extended based on business need. It is full-time, day shift, based in Conroe, Texas, is not eligible for telework, and requires travel up to 75%.

Requirements

• High school diploma or equivalent.
• Two years of experience working with youth served by the child welfare system.
• Knowledge of community resources; case management principles, objectives, standards, and methods; and program policies and procedures.
• Skill in developing, implementing, and monitoring service and treatment plans.
• Ability to assess client needs, coordinate services, monitor program effectiveness, communicate effectively, and supervise the work of others.
• Must use a personal motor vehicle to complete job functions.
• Must have a reliable motor vehicle, an acceptable driving record for the past five years, and a current, valid Texas driver’s license appropriate for the vehicle and passenger or cargo load; must provide proof of driving record, insurance, and license.
• Must pass a background check and, if applicable, a driver’s record check.
• Must complete required critical-infrastructure-related training and follow agency cybersecurity and communications-system usage policies.
• Staff must be familiar with WCAG 2.1 AA and Section 508 accessibility standards for creating accessible electronic information resources.

Responsibilities

• Conduct or coordinate the development and implementation of clients’ service and treatment plans.
• Coordinate resources, services, daily care, and supervision for children in temporary emergency locations.
• Maintain a safe environment, identify and report potential hazards, and develop action plans that support a collaborative environment.
• Administer and secure medications and provide first aid when needed; seek appropriate care or consultation during urgent medical or behavioral health situations.
• Monitor, redirect, de-escalate, and intervene with youth as needed in support of service and treatment plans.
• Document medication administration, youth behavior and progress, unusual incidents, contacts, case information, and narratives according to policy and required timelines.
• Provide supervision, daily care, and transportation for children and youth in support of their individual needs and plans.
• Consolidate and review case documentation in IMPACT to identify and link youth with needed resources and services.
• Participate in referrals, case and room assignments, and communication with staff regarding youth needs and preferences when entering or leaving a temporary emergency location.
• Develop and update service and safety plans, schedules, and transition plans to support continuity of care and successful placement transitions.
• Collaborate with caseworkers, service providers, and management to address placement barriers and the physical, behavioral, emotional, health, and educational needs of youth.
• Provide engaging, trauma-informed supervision and maintain a focus on youth safety and well-being during stays and transitions.
• Review intake and screening documentation, service plans, resources, and quality standards; monitor progress and promote person-centered goals and trauma-informed care.
• Review relevant Child Protective Investigations and Statewide Intake reports concerning abuse, neglect, or exploitation of youth in DFPS care and address concerns.
• Collaborate with caseworkers and other professionals to monitor the quality, effectiveness, and use of resources in service and treatment plans.
• Prepare management reports and evaluations, consolidate program data, identify trends, and complete incident reports for appropriate staff and entities.
• Identify case management inefficiencies, service gaps, and barriers; collect and report data on needed service improvements.
• Develop presentation materials and conduct orientations for agency staff and other entities.
• Collaborate with staff on business policies, procedures, and best practices and provide recommendations to management.
• Assist with program monitoring and evaluation and with intra-agency or interagency service coordination and referral procedures.
• May act as a team lead by helping assign and review work and providing guidance to other staff.
• Perform related work as assigned.

Benefits

• 100% paid health insurance for the employee and 50% paid for eligible family members.
• Retirement plans with lifetime monthly payments after five years of state service, plus 401(k) and 457 savings plans.
• Paid vacation, holidays, and sick leave.
• Optional dental, vision, and life insurance at rates described as lower than most private plans.
• Flexible spending accounts for health and dependent care.
• Employee discounts, including gym memberships, electronics, and entertainment.
• May qualify for Public Service Loan Forgiveness.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED