CVRS Program Admin Manager

University of New OrleansBaton Rouge, LA

About The Position

Coordinates and processes payroll-related activities in accordance with the Office of Public Health’s (OPH) Center for Vital Records and Statistics (CVRS) policies and timelines. Reviews timesheets and leave records for accuracy and completeness. Serves as liaison between staff and the Louisiana Department of Health (LDH) Human Resources/payroll offices to resolve discrepancies. Maintains payroll documentation and ensures compliance with state and federal regulations. Oversees and processes vital records orders and requests, ensuring accuracy, completeness, and compliance with applicable laws and policies. Handles specialized and sensitive requests, including pre-adoption birth record requests and related documentation. Reviews supporting evidentiary documents to ensure proper authorization and eligibility for record issuance or amendment. Coordinates with internal units and external stakeholders to resolve complex or escalated order issues. Ensures timely processing and tracking of requests to support customer service standards and program performance goals. Develops and maintains inventory control systems for equipment and supplies. Conducts routine audits and reconciles inventory discrepancies. Tracks asset lifecycle, including acquisition, assignment, and disposal. Ensures proper documentation and accountability of all program assets. Provides operational and administrative support to program leadership. Develops and maintains standard operating procedures related to administrative functions. Supports special projects, reporting, and program initiatives as assigned. Serves as a point of contact for internal and external stakeholders regarding administrative matters. Other tasks as assigned.

Requirements

  • Bachelor’s degree, or Associate’s degree plus 3 years of professional experience, or 6 years of professional work experience.
  • Minimum 4 years professional experience performing administrative functions within an office environment or health care field.
  • Minimum 2 years professional experience working with internal state payroll, HRIS, and/or financial systems.
  • Excellent analytical and critical thinking skills.
  • Effective organizational and time management skills.
  • Great attention to detail and follow up.
  • Ability to manage projects, assignments, and competing priorities.
  • Proficient in the use of Zoom, Teams, and Microsoft Office, including but not limited to Outlook, Word, and Excel.

Nice To Haves

  • Advanced degree.
  • Minimum 5 years professional experience performing administrative functions within an office environment or health care field.
  • Minimum 3 years professional experience working with internal state payroll, HRIS, and/or financial systems.
  • Minimum 2 years professional experience developing and maintaining process and procedure documentation.
  • Relevant industry certifications.

Responsibilities

  • Coordinates and processes payroll-related activities.
  • Reviews timesheets and leave records for accuracy and completeness.
  • Serves as liaison between staff and HR/payroll offices to resolve discrepancies.
  • Maintains payroll documentation and ensures compliance with regulations.
  • Oversees and processes vital records orders and requests.
  • Handles specialized and sensitive requests.
  • Reviews supporting evidentiary documents.
  • Coordinates with internal units and external stakeholders to resolve order issues.
  • Ensures timely processing and tracking of requests.
  • Develops and maintains inventory control systems for equipment and supplies.
  • Conducts routine audits and reconciles inventory discrepancies.
  • Tracks asset lifecycle.
  • Ensures proper documentation and accountability of all program assets.
  • Provides operational and administrative support to program leadership.
  • Develops and maintains standard operating procedures related to administrative functions.
  • Supports special projects, reporting, and program initiatives.
  • Serves as a point of contact for internal and external stakeholders regarding administrative matters.
  • Performs other tasks as assigned.
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