Customs Specialist

DSV•Niagara-on-the-Lake, ON

8d•Onsite

About The Position

The primary duty of this role is to set up and release shipments imported into Canada across various modes of transportation containing a wide variety of commodities, ensuring compliance with the rules and regulations set forth by the CBSA in the Customs Act. DSV is committed to inclusivity and diversity, welcoming applications from all qualified individuals. They also aim to provide an inclusive environment for all to succeed and work with candidates with disabilities throughout the recruitment process to ensure they have what they need to be at their best. Accommodation can be requested during the recruitment process by contacting Human Resources.

Requirements

High School Diploma or Equivalent qualification
3- 5 years of freight forwarding and/or customs brokerage experience
Good command, both verbal and written, English skills.
Ability to create collaborative engagements and active listening
Service oriented and able to resolve customer grievances
Strong interpersonal skills, building professional relationships internally and externally
Strong problem-solving skills and analytical skills
Ability to multi-task, plan, prioritize and manage time effectively to meet goals and achieve results
Both a team builder and a team-player
Excellent organizational and time management skills
Ability to communicate effectively in a diverse multicultural environment.
Act as a role model for DSV values and adhere to the Code of Conduct
English is the principal language for this position
Microsoft Office suite

Nice To Haves

Working towards Certified Customs Specialist (CCS) Designation

Responsibilities

Set up and release of assigned account shipments
Manage more complex shipments, with some assistance
Track and trace incoming shipments and communicating with clients as required
Provide final accounting to CBSA for a set list of assigned accounts
Arranging for payments of invoices to steamship lines, warehouses, government agencies
Arranging for transportation of cargo once released, and maintaining trucker relationships to maximize partnerships
Identify tasks that require special handling, recommend process improvements, and implement resolutions within assigned scope of responsibility
Adhere to all Standard Operating Procedures and Policies set in place by the department and organization
Provide input and be an active participant at weekly team briefings
Perform assigned tasks to support DSV meets its objectives and targets regarding quality, health, safety and environment and follow all requirements as set out in the DSV Quality Health Safety Environment policy.
Ensure that day-to-day activities embrace sustainability, Health and safety therefore reducing the impact upon the environment, supporting the communities we work in and reducing incidents in the workplace.