Customs Post Entry, Team Leader

Buckland • El Paso, TX

9d

About The Position

For over 70 years Buckland has been working to help companies across the world experience global trade in a better way. Buckland employs a unique approach to global trade that focuses on combining trusted technologies and talented people that know how to use them. As a customer-focused company, Buckland provides customers with a single source of unmatched Customs Brokerage (Canadian, US, Mexican), Trade Managed Solutions, Freight Forwarding, Trade Technologies and Warehousing/Distribution Services. Buckland strives to provide customized services in a memorable way. Buckland is looking for a Customs Post Entry, Team Leader. This position is responsible for coordinating the handling of documentation and advances for clearance, monitoring and control of all entry/entry summary preparation to ensure shipments are entered in accordance with the US Federal Code of Regulations. The Operations Team Leader, Post Entry must provide the highest level of customer service to our valued customers. They must remain in continuous communication directly with other Team Leaders, Supervisor, and the US Operations Manager and filter communication thru to the post entry staff.

Requirements

• High school diploma or equivalent
• Certified Customs Specialist (CCS) Designation (must maintain yearly status).
• Advanced MS Office knowledge, CRM software and the ability to quickly learn new applications.
• High level of organization, time management and attention to detail.
• Strong written and verbal communication skills.
• Excellent problem solving and decision-making skills.
• Knowledgeable about Customs regulations and Post Entry filing requirements.
• Able to function in a time sensitive environment.
• Must be legally eligible to work for the Company at all times.
• Valid Passport and ability and desire to occasionally travel if required to other offices locations in CND/USA/M

Nice To Haves

• 5 years industry experience (preferred).

Responsibilities

• Oversee the preparation of Post Entry Submissions: PSC, 520d, Protests, 3347, and Penalty mitigations and payments.
• Deliver prompt, efficient, and professional response to all queries; ensures team is current in all customer requests.
• Assist in maintaining customers’ product databases.
• Communicate suggestions for operational improvement and assist in implementation of changes.
• Reports any problems or issues directly to their supervisor.
• Obtain ongoing training to increase knowledge of new customs polices and/or regulations.
• Ability to manage a group of 5 to 10 employees
• Assist with performance evaluations for direct reports
• Assign tasks to team members
• Assists with training and guidance of direct reports
• Monitor work volumes of direct reports to ensure entries are completed to customs regulations guidelines.
• Supervise team members, conduct team meetings, monitor attendance, and work schedules.

Benefits

• Competitive salary
• benefits package
• matching retirement plan
• Opportunities for professional development & ongoing learning

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED