Customs Manager

Ferrero•Parsippany, NJ

5d•$142,106 - $189,355

About The Position

We have a current opening for a Customs Manager and are actively reviewing applications. Ensure governance and management within the Customs operating model, being accountable for managing and coordinating consistent, compliant, and efficient customs operations across the United States, Puerto Rico and Canada, navigating the increased complexity of the overall Custom regulations in the NAM Area (and globally) and its continuous evolution and establishing, within the Finance function, a structured internal presidium and center of excellence for all the Customs related matters.

Requirements

Previous experience of at least 8 years in Multinationals (ideally in the US) or in the consultancy
Degree in Finance, Trade, Law, Supply Chain or equivalent
Strong knowledge of WTO, valuation, trade frameworks
Familiarity in dealing with Customs Authorities systems
The capability to manage and influence cross-functional stakeholders (Supply Chain, Finance, Tax, Procurement) and external providers (brokers, advisors), establishing governance, discipline and accountability.
Capable of providing valuable advice, from a Customs perspective, that could influence and guide - under the guidance and validation of the Group Customs - the business decisions and initiatives.

Nice To Haves

Licensed Customs Broker (LCB) preferred
Additional certifications in trade/customs are a plus

Responsibilities

Own the local customs risk management framework, including risk taxonomy, assessment criteria, thresholds, and classification principles.
Identify, assess, and consolidate customs risk exposures (classification, origin, valuation, FTA eligibility), challenging regional stakeholders and driving mitigation actions.
Oversee the design, implementation, and continuous improvement of customs controls, ensuring effectiveness across entry processes, broker activities, and internal governance.
Define, own, and continuously evolve the customs compliance framework, including policies, procedures, and internal control standards aligned with global requirements as well as local legislation.
Ensure full compliance with local customs regulations across classification, origin, valuation, and trade program requirements.
Oversee customs execution quality, including entry accuracy, broker performance, validation controls, and reconciliation processes.
Define and own functional local requirements and governance for customs digital tools (e.g., classification engines, trade management systems, dashboards, and analytics platforms).
Drive adoption of data-driven customs processes, ensuring transparency, standardization, and scalability across the region.
Act as primary liaison with customs authorities, managing audits, reviews, inquiries, and negotiation of corrective action plans.
Monitor and interpret regulatory developments, assessing impact on operations and ensuring timely and consistent implementation.
Accountable for building and developing regional customs capabilities, ensuring alignment with Group standards, compliance culture, and business needs.
Lead, coach, and develop team members (where applicable), fostering technical expertise, accountability, and continuous improvement mindset.