Customs Coordinator

Solotech Inc.Antioch, TN
Hybrid

About The Position

The US Customs Coordinator will support import-export operations and ensure adherence to U.S. trade regulations. This role involves coordinating import-export activities, maintaining compliance documentation, and collaborating with brokers and internal teams for efficient customs clearance.

Requirements

  • Certified Customs Specialist (CCS)
  • Minimum of five (5) years of experience in U.S. and international Customs and import/export operations.
  • Competence in interpreting Customs terminology, clearance process, customs documents and product classification (tariff codes).
  • ACE portal experience user.
  • Proficient knowledge of Office 365 (Word, Excel, Outlook)
  • Strong attention to detail: Crucial for accuracy in documentation, tariff codes, and ensuring compliance with regulations.
  • Proactive.
  • Ability to work under pressure in an international team and adapt to change.
  • Ability to manage several tasks simultaneously.
  • Strong verbal and written communication skills are necessary to coordinate with clients, customs authorities, and other stakeholders.
  • Ability to analyze and solve problems.
  • Excellent sense of priorities and schedule management.
  • Excellent customer service skills.
  • Highly developed sense of organization.
  • Teamwork oriented.

Nice To Haves

  • Bachelor' degree in logistics, international business, supply chain management or equivalent qualification with demonstrated competency preferred.
  • General technical knowledge of all the audio-visual industry (an asset)
  • Knowledge of the R2 inventory software (an asset)

Responsibilities

  • Understand Customs environment: Products tariff classification, country of origin and related duty applications.
  • Calculate duty impact to determine the appropriate type of entry in the U.S.
  • Act as the primary contact for US Customs operations matters.
  • Issue export documentation and proactively follow-up on all orders shipped out of U.S. including FedEx shipments.
  • Prepare customs documentation for the weekly equipment transfers to our Canadian division.
  • Demonstrate knowledge of TIB and ATA US Carnets: Prepare all related documents and proactively follow up and close them correctly.
  • Assist other international departments with import and export inquiries.
  • Verify and approve ACH preliminary report and brokerage invoices.
  • Collaborate with external partners (freight forwarders and customs brokers) to ensure smooth export operations.
  • Participate actively in weekly operational meetings and various sales and asset management meetings to ensure that our customs needs are met within the prescribed time frame according to projects.
  • Update asset information and track inventory in R2 (our equipment and logistics management system) when equipment or packages are in transit from our different offices; advise management and the Asset Management team of all necessary moves to remain compliant.
  • Collaborate to improve and maintain policies and procedures related to import and export with Global Trade Compliance.
  • Perform all other customs related tasks required by the Customs Manager or Asset Management Director.

Benefits

  • Competitive compensation and group insurance plan
  • 401(k) with employer contribution
  • Skills development activities and opportunities for career advancement
  • Work environment conducive to personal health and well-being
  • Employee assistance program
  • Paid time off & referral program
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