Customs Compliance Specialist

AIT Worldwide Logistics, Inc.•Palatine Township, IL

2d•$60,810 - $91,210•Onsite

About The Position

The Customs Compliance Specialist is responsible for analyzing associated customs documentation and policies for regulatory compliance. This role involves reviewing and enforcing goods classifications and associated tariff codes, reporting customs regulations violations to appropriate agencies, and providing top-tier customer service to clients and suppliers. AIT Worldwide Logistics is a global freight forwarder that helps companies grow by expanding access to markets all over the world. For over 40 years, AIT has relied on a consultative approach to build a global network and trusted partnerships in nearly every industry. Backed by scalable, user-friendly technology, AIT’s flexible business model customizes door-to-door deliveries via sea, air, ground and rail—on time and on budget. With expert teammates staffing more than 150 worldwide locations in Asia, Europe and North America, AIT’s full-service options also include customs clearance, warehouse management and white glove services.

Requirements

A team player that works well with others – being respectful to our teammates is a core value!
A strong work ethic with an appreciation for ownership, independence, accountability and autonomy in your role
Growth mindset – be passionate about your craft, always looking for ways to improve yourself & the company, be open to change and doing things differently
Customer service focus – you’ll have lots of people to work from our valued customers to internal teammates – the ability to build relationships is a part of our culture!
A minimum of 3 years of customer service/general office data entry experience.
Strong attention to detail and ability to multi-task.
Excellent verbal and written communication skills.
Ability to project a professional image to the customers and represent AIT in a positive manner

Nice To Haves

Customs Brokerage License strongly preferred.

Responsibilities

Audit and complete entry files, POAs and duty payments via ACH
Responsible for onboarding new customers with POAs and work with clients on HTS codes
Review documentation and assess accuracy, verifying country of origin/export, IOR, and terms of sale and value to ensure that compliance and federal regulations requirements are achieved.
Reporting and managing our statement processing on a daily basis.
Audit commercial documents, apply harmonize tariff schedule code for accurate duty assessment and to ensure all federal requirements are met
Processing file break/down, classifying data entry, photocopying, scanning and assembling of entries.
Provide customer service to clients and their suppliers and maintain revenues from the client base and contracted vendor.
Daily follow up on documentation discrepancy issues. Ability to troubleshoot and communicate effectively, both verbally and in writing with customers and foreign origins.
Other duties and responsibilities will be assigned as business demands deem necessary.