About The Position

Supports the Customs compliance team with hands-on exposure to US and Canadian import/export operations, assisting with supervised data entry, documentation, and recordkeeping across brokerage, carrier, and government portals under the guidance of a Customs Compliance Manager.

Requirements

  • Currently pursuing a bachelor's degree in supply chain, international business, logistics, or a related field
  • Prior internship or part-time experience involving data entry or administrative support preferred.
  • Basic familiarity with import/export terminology preferred.
  • Computer Knowledge; Proficient Microsoft Office Skills, particularly Excel.
  • Excellent organizational skills
  • Excellent analytical and problem-solving skills; comfortable flagging issues for a supervisor rather than resolving independently
  • Strong, positive written and verbal communication skills for coordinating with brokers, carriers, and internal teams.
  • Positive attitude, eagerness to learn, and comfort asking questions
  • All candidates must have valid authorization to work in the U.S.

Responsibilities

  • Assist with recording new shipment information from pre-alerts and inbound reports.
  • Help monitor the daily holds/exceptions list and flag items for manager’s review.
  • Monitor Importer Security Filing (ISF) tracking for ocean shipments and support related data entry.
  • Assist with entering brokerage billing information from brokers’ portals.
  • Practice track-and-trace lookups under guidance.
  • Observe and assist with entry information logging for duty accruals (data entry only; no payment submission).
  • Assist with recording export information from correspondence between the order team, warehouse, carriers, broker’s export team, and the Canadian broker, where applicable.
  • Help update shipping information under review.
  • Assist with recording shipment information from carrier and broker reporting.
  • Help flag exceptions for manager follow-up.
  • Assist with brokerage billing data entry.
  • Practice track-and-trace lookups under guidance.
  • Observe and assist with release information logging (data entry only).
  • Rename and file shipping documents for US imports and exports (invoices, bills of lading, arrival notices, delivery orders, proof of delivery).
  • Download, rename, and file US entry documents and export declarations where applicable.
  • Rename and file Canadian release declarations, entry packets, and brokerage billing records.
  • Rename and file classification declarations, Food and Drug Agency (FDA) letters, and Other Government Agency / Partner Government Agency (OGA/PGA) declarations.
  • Assist with monitoring declarations and organizing Section 232-specific tariff information.
  • Help maintain and update the OGA/PGA database under review.
  • Practice logging classification updates.

Benefits

  • medical, dental, vision, prescription plans
  • Health Savings Account and Flexible Spending Account options
  • Life, accident, critical illness, disability, legal, identity theft, and pet insurance.
  • 401(k) plan with company matching contributions and immediate vesting.
  • Vacation, holidays, personal days, sick leave, volunteer, and parental & caregiver leave.
  • Tuition reimbursement for job-related courses after six months of service.
  • Lifestyle Spending Account, EAP, virtual health management, chronic condition, neurodiversity, tobacco cessation, substance abuse support, and life stage and fertility resources.
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