Customs Business Analyst

Willson International Ltd. • Peterborough, ON

4d • CA$65,000 - CA$70,000 • Remote

About The Position

The Customs Business Analyst focuses on analyzing and improving processes related to the ITMR system. Their primary responsibility is to enhance operational efficiency, ensure regulatory compliance, and optimize client satisfaction. This role involves working closely with internal teams to understand operational needs and translate them into actionable strategies.

Requirements

• Minimum 5 years brokerage experience
• CCS Designation is required
• High School Diploma is required
• Strong working knowledge of ITMR, ECM systems
• Working knowledge of Microsoft Office Suite – Excel, word, Outlook

Nice To Haves

• College Diploma an asset
• CTCS preferred

Responsibilities

• Manages the Database Review, Schedules, and ITMR4 Helpdesk emails
• Responsible for timely and accurate data review on live shipments
• Provides expert advice on customs laws, rules, regulations, and procedures
• Analyze current customs clearance processes to identify bottlenecks, inefficiencies, and areas for improvement
• Develop and maintain SOP’s for ITMR4
• Maintain communication with management concerning compliance issues and provides recommendations
• Participate in courses/webinars identified by Management and provide constructive feedback
• Regularly review client databases to ensure uniform information is available for other teams
• Lead or support projects related to system enhancements, or regulatory updates
• All other duties as assigned

Benefits

• Work-from-home environment, with a home internet reimbursement
• 3 weeks paid vacation for all new hires
• RRSP program
• Family medical benefit coverage (including significant mental-health practitioner coverage)
• Compassionate Care top-ups
• Maternity/Parental top-ups
• Trainings
• Cover the cost of certifications

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED