About The Position
The Customs Brokerage Representative III performs advanced customs brokerage functions to facilitate timely and compliant clearance of imported shipments. The role reviews and audits import documentation, classifies merchandise using the Harmonized Tariff Schedule (HTS), supports Participating Government Agency (PGA) requirements, and ensures compliance with U.S. Customs and other government regulations. It requires analytical, problem-solving, and communication skills to resolve documentation discrepancies, support customers, and maintain operational excellence throughout customs clearance.
Requirements
- High school diploma, GED, or international equivalent.
- Knowledge of customs operations, customs laws and regulations, and government agency requirements.
- Basic understanding of the Harmonized Tariff Schedule (HTS) classification system.
- Proficiency in Microsoft Office Suite, including Outlook, Excel, Word, PowerPoint, and Teams.
- Accurate and efficient data entry skills.
- Strong analytical, organizational, and problem-solving abilities.
- Excellent verbal and written communication skills.
- Ability to manage multiple priorities and meet time-sensitive deadlines.
- Must be located within 50 miles of Dallas, Texas.
- Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.
Nice To Haves
- At least 1 year of experience working for a Customs Broker or within a customs import brokerage environment.
- U.S. Customs Broker License (LCB).
- Experience working with customs brokerage software and import documentation systems.
- Experience reviewing commercial invoices, packing lists, and other import documentation.
Responsibilities
- Prepare and submit customs entries accurately and on time.
- Monitor and follow up on customs clearance for assigned entries.
- Review, audit, and validate commercial documentation for compliance with customs regulations and customer requirements.
- Classify merchandise using the Harmonized Tariff Schedule (HTS) to support accurate duty assessment and regulatory compliance.
- Coordinate freight movement and delivery to designated locations.
- Communicate documentation discrepancies and clearance issues to customers, supervisors, carriers, and other stakeholders.
- Interface with international and domestic carriers, overseas offices, importers, and government agencies to facilitate shipment processing.
- Resolve finance, billing, and accounting reconciliation issues related to customs transactions.
- Maintain accurate documentation and scan records into company imaging systems while meeting established deadlines.
- Prepare reports, presentations, and analyses using software applications and databases.
- Research, troubleshoot, and resolve entry processing and documentation issues.
- Communicate with customers and foreign origins through verbal and written correspondence.
- Establish and maintain positive customer relationships while providing a high level of service.
- Conduct internal audits and provide findings and recommendations to management.
- Support weekend and holiday coverage on a rotational basis as required by operational and account needs.
- Perform general customs brokerage, administrative, and data entry functions as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
