Customs Brokerage Operations Supervisor

GEODIS CareerPhiladelphia, PA
Onsite

About The Position

The Operations Supervisor - Customs Brokerage is responsible for supervising the import personnel of the department. This position manages workflow to ensure maximum productivity is reached within all teams. GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we power A Better Way to Deliver for the world's top brands and manufacturers. Fuel your career with GEODIS and discover endless growth opportunities.

Requirements

  • Minimum 5 years relevant experience and/or training; or an equivalent combination of education and experience
  • Minimum 2 years experience in a supervisory capacity
  • Must be PC literate and proficient with Microsoft Word, Excel, Outlook and PowerPoint
  • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
  • Ability to write reports, business correspondence, and procedure manuals
  • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form

Nice To Haves

  • Customs Broker License preferred

Responsibilities

  • Develops plans based on customer specifications
  • Provides rate quotes to clients
  • Reviews processes and implements new procedures
  • Assists teams in resolving Customs and carrier issues
  • Maintains positive customer relationships
  • Prepares and monitors various Customs compliance and broker management reports
  • Trains, coaches, and supervises team members
  • Manages Post Entry reviews and performs audits
  • Utilizes understanding of the proper processes to resolve problems according to industry standards
  • Monitors AP/AR discrepancies and addresses accounting issues
  • Addresses disciplinary and performance issues and complaints as needed

Benefits

  • Access wages early with the Rain financial wellness app
  • Free telemedical access to doctors and therapists through First Stop Health is available on the first day of employment
  • Health, dental, and vision insurance after 30 days of employment
  • 401k match
  • Paid maternity and parental leave
  • Access to career development, employee resource groups, and mentorship programs
  • Employee discounts
  • Access to employee perks like fitness class discounts and free access to a relaxation and meditation app
  • Free financial wellness programs
  • Daycare discount program
  • Opportunities to volunteer and give back to your community
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