Mgr Ops-FF-Customs Brkge

GEODIS•Philadelphia, PA

1d•Onsite

About The Position

The Customs Brokerage Operations Manager - Freight Forwarding is responsible for directing the import and/or export operations of the department and related functions of the station while maintaining a compliant, productive and profitable operation. GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we power A Better Way to Deliver for the world's top brands and manufacturers. Fuel your career with GEODIS and discover endless growth opportunities.

Requirements

Minimum 4 to 7 years relevant experience and/or training in the industry; or an equivalent combination of education and experience
Licensed Customs Broker strongly preferred
Must be PC literate and proficient with Microsoft Word, Excel, Outlook and PowerPoint
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
Ability to write reports, business correspondence, and procedure manuals
Effective presentation skills
Problem Solving complex issues
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form

Nice To Haves

Licensed Customs Broker

Responsibilities

Facilitate daily communication with teammates, providing support to resolve day to day issues and escalations
Lead troubleshooting efforts that analyze root causes and implement solutions
Monitors team productivity and assigns new accounts or daily workload
On-boarding new customer
Maintains Customer Relationship
Manages employees including interview, training, evaluation and coaching, as well as time and attendance for the team
Reviews daily reports to eliminate errors, including financial reports
Maintain SOP for customers

Benefits

Access wages early with the Rain financial wellness app
Free telemedical access to doctors and therapists through First Stop Health is available on the first day of employment!
Health, dental, and vision insurance after 30 days of employment
401k match
Paid maternity and parental leave
Access to career development, employee resource groups, and mentorship programs
Employee discounts
Access to employee perks like fitness class discounts and free access to a relaxation and meditation app
Free financial wellness programs
Daycare discount program
Opportunities to volunteer and give back to your community