Customs Brokerage FTZ Operations Manager

GEODIS•Philadelphia, PA

23h•Onsite

About The Position

The Operations Manager - Foreign-Trade Zone (FTZ) is responsible for directing operations of the FTZ department to ensure accuracy and compliance, while maintaining a compliant, productive and profitable operation. GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we power A Better Way to Deliver for the world's top brands and manufacturers. Fuel your career with GEODIS and discover endless growth opportunities.

Requirements

Minimum 4 to 7 years relevant experience and/or training in the industry; or an equivalent combination of education and experience
Must be PC literate and proficient with Microsoft Word, Excel, Outlook and PowerPoint
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
Ability to write reports, business correspondence, and procedure manuals
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form

Nice To Haves

Customs Broker License preferred
Foreign Trade Zone experience preferred

Responsibilities

Monitors team productivity and assigns new accounts
Establishes new accounts, based upon review of POA’s and completed client information sheets, etc.
Initiates and handles new client start up processes
Trains individuals within teams to take responsibility of new client accounts
Maintains customer relationships
Reviews daily reports to eliminate potential errors
Resolves problems, troubleshoots
Reviews and addresses accounting discrepancies
Manages FTZ operations to ensure compliance and accuracy
Establishes new FTZ accounts based upon service agreements
Initiates and handles FTZ start ups
Trains individuals within FTZ team to take FTZ responsibility
Works with the Bureau of Customs and Border Protection (CBP) for FTZ requests including bonds, initial site visits, background checks and ongoing security visits
Works directly with the Grantee and the Foreign-Trade Zone Board for initial and ongoing set ups and fees, Annual Board Reports and special requests
Maintains FTZ SOPs and associated FTZ Manuals
Oversees FTZ filings to CBP and ensures accurate FTZ inventory reconciliations
Works closely with the Director Product Management-FTZ on all critical milestones including communications with CBP, Grantee, FTZ Board and client
Manages employees including interviewing, hiring, training, evaluation, and coaching
Ensures assigned work group members have recorded time and attendance
Oversees on-site technologies
Offers support to other stations as needed
Attends CCS industry related seminars, conferences, etc.

Benefits

Access wages early with the Rain financial wellness app
Free telemedical access to doctors and therapists through First Stop Health is available on the first day of employment
Health, dental, and vision insurance after 30 days of employment
401k match
Paid maternity and parental leave
Access to career development, employee resource groups, and mentorship programs
Employee discounts
Access to employee perks like fitness class discounts and free access to a relaxation and meditation app
Free financial wellness programs
Daycare discount program
Opportunities to volunteer and give back to your community