Customs Brokerage Entry Writer

Rhenus Logistics•McDonough, GA

About The Position

Prepare and process customs entries in accordance with U.S. Customs and Border Protection (CBP) regulations and internal compliance procedures. Review commercial invoices, packing lists, bills of lading, arrival notices, and other import documentation for completeness and accuracy. Verify importer of record (IOR), country of origin, valuation, terms of sale, tariff classification, and other entry data prior to submission. Research and apply Harmonized Tariff Schedule (HTS) classifications and identify applicable duties, taxes, fees, and trade requirements. Independently handle more complex customs entries and use sound judgment to identify and resolve classification, valuation, documentation, or admissibility issues. Coordinate with customers, carriers, freight forwarding teams, customs brokers, overseas offices, and internal operations to obtain missing information and resolve discrepancies. Monitor entry status and shipment releases, identify problem files, and take timely corrective action to prevent delays, storage, or other avoidable costs. Support compliance with applicable Partner Government Agency (PGA) requirements and other import regulations, where applicable. Maintain accurate, complete, and audit-ready entry records and supporting documentation. Escalate unresolved compliance concerns, documentation discrepancies, or operational risks to management as appropriate. Provide professional and timely updates to customers and internal stakeholders regarding entry status and customs-related issues. Work closely with Brokerage and Operations teams to maintain a high level of customer service and operational accuracy. Perform other duties and special projects as assigned.

Requirements

Minimum 3 years of hands-on experience in U.S. customs brokerage, customs entry writing, or a closely related import compliance role.
Practical experience preparing and processing U.S. customs entries; candidates must have direct entry-writing experience.
Strong working knowledge of CBP regulations, customs entry documentation, country of origin, importer of record (IOR), valuation, tariff classification, and import compliance requirements.
Demonstrated ability to process entries independently and resolve more complex customs or documentation issues with limited supervision.
Experience reviewing commercial invoices, bills of lading, packing lists, and other international trade documentation.
Ability to identify documentation discrepancies, troubleshoot entry issues, and communicate effectively with customers and internal teams.
Strong attention to detail, organization, and ability to manage multiple files and deadlines in a fast-paced environment.
Strong verbal and written communication skills.
Proficiency with Microsoft Office; experience with customs brokerage/entry software is required or strongly preferred.
High School Diploma or equivalent required.

Nice To Haves

Bilingual English and Spanish or another language is considered an asset.

Responsibilities

Prepare and process customs entries in accordance with U.S. Customs and Border Protection (CBP) regulations and internal compliance procedures.
Review commercial invoices, packing lists, bills of lading, arrival notices, and other import documentation for completeness and accuracy.
Verify importer of record (IOR), country of origin, valuation, terms of sale, tariff classification, and other entry data prior to submission.
Research and apply Harmonized Tariff Schedule (HTS) classifications and identify applicable duties, taxes, fees, and trade requirements.
Independently handle more complex customs entries and use sound judgment to identify and resolve classification, valuation, documentation, or admissibility issues.
Coordinate with customers, carriers, freight forwarding teams, customs brokers, overseas offices, and internal operations to obtain missing information and resolve discrepancies.
Monitor entry status and shipment releases, identify problem files, and take timely corrective action to prevent delays, storage, or other avoidable costs.
Support compliance with applicable Partner Government Agency (PGA) requirements and other import regulations, where applicable.
Maintain accurate, complete, and audit-ready entry records and supporting documentation.
Escalate unresolved compliance concerns, documentation discrepancies, or operational risks to management as appropriate.
Provide professional and timely updates to customers and internal stakeholders regarding entry status and customs-related issues.
Work closely with Brokerage and Operations teams to maintain a high level of customer service and operational accuracy.
Perform other duties and special projects as assigned.