Customs Brokerage Entry Agent
About The Position
The Customs Brokerage Entry Agent is responsible for working in our Customs Brokerage Department to process import shipments and customs brokerage for our customers. Hellmann Worldwide Logistics is a global company that puts its people at the heart of everything they do. They are looking for individuals who are caring, entrepreneurial, forward-thinking, and reliable to join their family of around 10,000 employees in over 200 locations worldwide. This position offers an hourly range of USD 32.00 to USD 35.00, along with competitive health and welfare programs, a 401(k) retirement savings plan, tuition assistance, and potential incentive compensation. Salary is determined by skills, experience, job location, internal pay equity, and job architecture, with regular reviews against industry standards.
Requirements
- High School Diploma or GED
- One to three years of previous experience in freight forwarding industry required
- Candidates must have hands-on experience in customs brokerage entry writing, including preparing and processing U.S. Customs entries.
- Must be available for a Tuesday–Saturday or Sunday–Thursday schedule.
- Organization skills
- Time management and prioritization
- Customer-focused
- Adaptable / flexible to high-pressured environment
- Interpersonal skills
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint), Email, and Internet
- Proficient written and verbal communication skills in English
- Ability to calculate figures and amounts such as freight rates, discounts, and other percentages
Nice To Haves
- Proficient in world geography, shipping documentation, and Incoterms preferred
Responsibilities
- Performs all functions required by the brokerage department to service the client
- Performs functions including troubleshooting and problem-solving to provide exceptional customer service
- Performs daily follow up on all open issues with the client, carrier, forwarder, CBP, or PGA to resolve any delays in entry processing
- Manages all aspects of the entry process from receipt of documents or data to delivery, billing and scanning.
- Audits commercial documents for accuracy, and verifies description, value, term of sale, country of origin, classification, and all areas required by CBP and any and all PGA’s
- Enters all required data accurately into Hellmann’s brokerage system to complete the entry and achieve full release with CBP and PGA.
- Coordinates with the origin station, supplier or third party to process the Importer Security Filing (ISF) on behalf the importer.
- Performs other duties as assigned.
Benefits
- competitive health and welfare programs
- 401(k) retirement savings plan
- opportunities for tuition assistance
- incentive compensation for eligible positions
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
