Customs and Duties Manager

Crowe•Grand Rapids, MI

25d•Hybrid

About The Position

Crowe LLP is seeking a Manager in the Customs & Duties team to support and grow our global trade advisory practice. This individual will bring practical experience in customs compliance, tariff mitigation, and trade strategy to deliver high-value solutions for our clients. The Manager will play a key role in project execution, client engagement, and team development, while contributing to the overall growth of our Trade & Customs practice.

Requirements

2–10 years of professional experience in customs, trade compliance, duty optimization, or related consulting/industry roles
Hands-on experience with HTS classification, duty drawback, free trade programs, and customs compliance processes
Strong understanding of U.S. and international trade regulations
Strong analytical and problem-solving skills with the ability to interpret complex trade regulations
Excellent communication and presentation skills, with a client-service mindset
Ability to manage multiple projects and deadlines simultaneously

Nice To Haves

Licensed Customs Broker (LCB) preferred, or willingness to pursue credential
Experience in consulting or professional services firm environment
Familiarity with trade technology platforms or customs automation tools
Exposure to global supply chain management or cross-border tax issues

Responsibilities

Manage day-to-day client engagements, delivering consulting services on customs compliance, duty mitigation, and cross-border trade issues
Advise clients on Harmonized Tariff Schedule (HTS) classification, customs valuation, country of origin determinations, and free trade agreement qualification
Support clients in identifying opportunities for duty drawback, free trade zone operations, and tariff engineering
Prepare, review, and submit documentation in accordance with CBP and international regulatory requirements
Assist with developing service methodologies, tools, and templates to improve project efficiency and client outcomes
Contribute to business development by identifying opportunities, preparing proposals, and supporting client pitches
Stay informed of regulatory updates and industry trends, ensuring clients and internal teams remain ahead of changes
Mentor and supervise junior staff, providing technical training and guidance
Collaborate with colleagues across tax, supply chain, and consulting to deliver integrated solutions
Actively contribute to a culture of excellence, innovation, and continuous learning