Customized Employment Specialist

The Open Door Group•Kamloops, BC

6h•CA$33 - CA$36•Hybrid

About The Position

The Customized Employment Specialist is dedicated to supporting individuals who face significant challenges entering the traditional workforce. This casual position may support the delivery of WorkBC/CLBC Employment Services and CLBC L.I.F.E. Services provided by Open Door Group in the Kamloops area. Depending on client needs, supports may focus on helping individuals pursue meaningful employment opportunities, build independence, achieve personal goals, develop social connections, and increase community inclusion. Services are individualized and may include employment planning and job coaching, as well as support with learning, friendship, community participation, and other goals that contribute to a fulfilling and self-directed life. Your day will be spent engaging with clients in their communities, conducting Discovery activities to assess their skills, interests, strengths, and preferences; supporting clients to pursue personal, community, and employment-related goals; facilitating opportunities for learning, skill development, friendship building, and community inclusion; providing job coaching at worksites when applicable; and collaborating with employers, community organizations, families, and support networks to help clients achieve meaningful outcomes. The successful candidate will have flexibility in their scheduled hours of work and the ability to travel throughout the day to accommodate the needs and schedules of clients and their support networks.

Requirements

Diploma in Social Sciences or a relevant discipline.
Recent, related experience of two (2) years facilitating discovery assessments and providing customized employment services.
Experience working with persons with complex needs (may include substance use, severe mental health conditions, complex disabilities or health issues or unstable housing).
Experience maintaining written client records, with strong attention to detail and accuracy.
Valid driver’s license and use of a personal motor vehicle during working hours.
Must maintain a satisfactory criminal record check, including vulnerable sectors check.
Ability to conduct comprehensive assessments, develop individualized service plans, and provide employment-related counselling and coaching.
Knowledge of trauma-informed and motivational interviewing strategies and practices.
Knowledge of employment barriers, job search strategies, and customized employment principles.
Ability to foster positive relationships with individuals from diverse backgrounds, and with complex needs.
Ability to observe, recognize, and respond appropriately to changes in clients.
Ability to resolve conflicts diplomatically and maintain composure under pressure.
Ability to write clear and comprehensive assessment reports, detailing findings and recommendations effectively.
Ability to meet deadlines, manage a high-volume caseload, and work under pressure while maintaining quality, customer-centered service.
Time management skills combined with ability to prioritize, strong organizational skills and attention to detail necessary.

Nice To Haves

Non-Violent Crisis Intervention Training (can be acquired after hire).
Mental Health First Aid Training (can be acquired after hire).
Motivational Interviewing Training and Certification considered an asset.
Trauma-Informed Practice Training and Certification considered an asset.
CCDP Certification considered an asset.

Responsibilities

Conducting Discovery activities to assess skills, interests, strengths, and preferences.
Supporting clients to pursue personal, community, and employment-related goals.
Facilitating opportunities for learning, skill development, friendship building, and community inclusion.
Providing job coaching at worksites when applicable.
Collaborating with employers, community organizations, families, and support networks to help clients achieve meaningful outcomes.
Maintaining written client records, with strong attention to detail and accuracy.