Customization Associate - Evening

Spiraledge, Inc•West Chester, OH
•Onsite

About The Position

SwimOutlet.com is hiring part-time Customization Associates for evening shifts, Monday through Friday from 5:30 p.m. to 10:30 p.m. The role performs product customization, including embroidery and heat pressing, along with general warehouse duties as business needs require. Associates need strong attention to detail, the ability to follow instructions, and comfort working independently and at a fast pace. Prior familiarity or experience with embroidery, heat press, and direct-to-film machinery is preferred but not required. The work takes place in a warehouse that may be noisy and is not fully climate-controlled. The position includes frequent bending, stretching, reaching, and moving items up to 49 pounds; frequent hand and wrist use for handling garments, materials, and equipment; and standing or walking for prolonged periods during shifts of up to 10 hours, excluding applicable meal and rest periods. A background check is required.

Requirements

  • Excellent organizational skills.
  • Strong attention to detail.
  • Ability to detect slight differences in colors.
  • Ability to work independently and as part of a team.
  • Ability to work in a fast-paced, production-focused environment.
  • A background check is required.

Nice To Haves

  • Familiarity or previous experience with embroidery, heat press, and direct-to-film machinery.

Responsibilities

  • Maintain safety and cleanliness to company standards.
  • Set up and operate embroidery, heat press, and direct-to-film machines.
  • Thread the correct colors at each needle.
  • Follow detailed instructions to verify typesetting.
  • Properly place plastic hoops on garments according to embroidery specifications.
  • Complete one sample for approval before processing the entire order.
  • Perform preventive maintenance and clean machines daily.
  • Verify all order numbers and garment counts.
  • Prepare garments for heat pressing.
  • Heat press numbers, names, and logos onto clothing and other garments.
  • Cut and weed vinyl.
  • Use a PC or handheld device to manage workflow.
  • Track inventory and supplies.
  • Sort, count, and prepare items to be shipped or picked up.
  • Meet customer demand and maintain established service-level agreements (SLAs).
  • Maintain and improve quality standards.
  • Foster a positive team environment by helping others and sharing knowledge.
  • Provide feedback to support process improvements.
  • Perform other duties as assigned.

Benefits

  • 401(k) with company matching
  • Employee discounts
  • Gym membership
  • Referral bonuses
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