Customer Team Member

Co-opCardiff, AL
Onsite

About The Position

Join us as a Customer Team Member and play a key role in delivering friendly, helpful service in your local Co-op store. As a Customer Team Member, you’ll work as part of a friendly team in a fast-moving Co-op store, helping deliver essential services to your community every day. Depending on your store, this could involve working in our post office, or bakery, or helping with online services by picking and packing orders for home delivery. Whatever the day brings, you'll play a key role in making life easier for our customers.

Requirements

  • A genuine passion for helping people and delivering great service
  • The ability to work as part of a team and flexibly across a range of shifts
  • An interest in retail and working in a busy store environment (experience not essential)

Responsibilities

  • Support the day to day running of the store by delivering friendly and thoughtful service, helping to put things right when needed
  • Work with your team to keep the store running smoothly
  • Work hands-on on the shop floor and tills, and in our in-store bakery, and contribute to daily operations to create a great shopping experience
  • Help maintain store performance by keeping shelves stocked and checking prices, dates, and stock accuracy
  • Promote Co-op Membership and support your local community

Benefits

  • Full training and career development resources
  • 30% discount on all Co-op products in-store
  • Flexible access to your pay as you earn it
  • A pension scheme with up to 10% employer contributions
  • 31 days of holiday (pro rata, including bank holidays)
  • 24/7 access to GP appointments, and colleague support programme
  • Cycle to work scheme
  • Market-leading policies to help you through life’s big moments
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