Customer Team Leader
About The Position
Leads team of field sales professionals and cross-functional experts to maximize Clorox relationships and business results with Amazon across our Categories. Provides linkage between Customer Team and Category Sales Planning teams. In this role, you will: Engage our People as Business Owners: Coaches, develops, empowers team members as appropriate. Drive the Business: Leads execution of volume, net sales, AMPS and profit objectives for Customer team. Sets strategy and vision for Customer approach that enables delivery of business objectives. Customer Planning and Development: Penetrates the Customer and builds relationships with Senior leaders at Customer and the Clorox Business unit. Understands and drives Business planning process. Delivers Joint Business Plans for Customer that achieves results and is within trade budget. Build Capability to Drive Growth and Eliminate Waste: Ensures Team has knowledge and tools to drive growth. Drives connection between Customer team, cross-functional resources and category counterparts. Manages Broker relationships where appropriate.
Requirements
- Typically requires 10 plus years of CPG experience
- Clorox external (Field/Customer) or equivalent experience
- Clorox internal (Sales Planning) experience beneficial
- Strong Customer knowledge
- Consultative/Solution selling
- Customer Business Planning (Diamond Planning process)
- Leverages the Clorox matrix
- Strong communication and influence skills with broad range of audiences including senior leaders
- Broker Management and influence
- Cross-functional knowledge and influence
- Leadership and influence
- People Development
- Analytical and Decision Making
- Interpersonal Relationship Management
- Communication
- Planning and Organizing
- Adaption and Flexibility
- Motivation and Commitment
- Demonstrates GM/Enterprise Mindset
- Leveraging and Integrating Resources (Teamwork)
Responsibilities
- Coaches, develops, empowers team members as appropriate.
- Leads execution of volume, net sales, AMPS and profit objectives for Customer team.
- Sets strategy and vision for Customer approach that enables delivery of business objectives.
- Penetrates the Customer and builds relationships with Senior leaders at Customer and the Clorox Business unit.
- Understands and drives Business planning process.
- Delivers Joint Business Plans for Customer that achieves results and is within trade budget.
- Ensures Team has knowledge and tools to drive growth.
- Drives connection between Customer team, cross-functional resources and category counterparts.
- Manages Broker relationships where appropriate.
Benefits
- robust health plans
- a market-leading 401(k) program with a company match
- flexible time off benefits (including half-day summer Fridays depending on location)
- inclusive fertility/adoption benefits
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
