Customer Support & Testing Coordinator

Prov Inc • Sandy, UT

1d • $16 - $19 • Onsite

About The Position

Prov, Inc. is hiring full-time team members to help support candidates through their exam experience. In this role, you'll assist with candidate check-in, customer support, onboarding tasks, and exam monitoring in a professional office environment. This is a fully onsite position in Sandy, UT, offering consistent hours, paid training, and no weekends. The work you do directly helps people complete important exams and move forward in their careers. Prov, Inc. is a team-focused company that values reliability, professionalism, and helping others succeed.

Requirements

• Strong communication and customer service skills
• Dependable and detail-oriented mindset
• Comfortable using computers and following processes
• Positive attitude and professionalism under pressure
• Ability to work onsite in Sandy, UT
• Bilingual candidates are encouraged to apply

Responsibilities

• Help candidates through the testing and check-in process
• Provide customer support by phone and email
• Monitor exams and maintain testing security standards
• Troubleshoot basic issues and answer questions professionally
• Work closely with teammates in a fast-paced office setting
• Create a calm, supportive experience for test takers

Benefits

• Paid training
• Health, dental, vision, and life insurance
• 401(k)
• Paid time off
• 7 paid holidays
• Snack room perks

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed