Customer Support & Testing Coordinator

Prov • Sandy, UT

6d • Onsite

About The Position

Prov, Inc. is hiring full-time team members to help support candidates through their exam experience. In this role, you'll assist with candidate check-in, customer support, onboarding tasks, and exam monitoring in a professional office environment. No experience? We'll train you. This is a fully onsite position. Applicants must be able to commute to the office daily.

Requirements

• Strong communication and customer service skills
• Dependable and detail-oriented mindset
• Comfortable using computers and following processes
• Positive attitude and professionalism under pressure
• Ability to work onsite in Sandy, UT
• Bilingual candidates are encouraged to apply

Responsibilities

• Help candidates through the testing and check-in process
• Provide customer support by phone and email
• Monitor exams and maintain testing security standards
• Troubleshoot basic issues and answer questions professionally
• Work closely with teammates in a fast-paced office setting
• Create a calm, supportive experience for test takers

Benefits

• Paid training
• Health, dental, vision, and life insurance
• 401(k)
• Paid time off
• 7 paid holidays
• Snack room perks

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed