Full Time Customer Support Specialist
About The Position
We An-Ser is immediately hiring Full-Time Customer Service Specialists to join our in-office team. We provide critical support for our clients, ensuring every caller gets the help they need with a professional touch! We are an inbound-only call center! No telemarketing or hard sales, just pure customer support. While previous customer service experience is great, we'll train you on our state-of-the-art systems. We value your contributions and provide the tools you need to succeed. Day-to-day, you will manage a high volume of incoming calls with a consistently polite and upbeat demeanor. Your primary responsibility will be to accurately gather essential information and relay thorough, precise messages to our clients. You'll work within a Windows-based environment, meticulously entering data to ensure every client need is documented and communicated to the right team.
Requirements
- A friendly, upbeat phone presence.
- Strong English skills (grammar and spelling).
- Experiencing operating in a Windows-based environment.
- Typing speed of 40+ WPM.
- Reliable, punctual, and ready to work.
Nice To Haves
- Previous customer service experience is great, we'll train you on our state-of-the-art systems.
Responsibilities
- Manage a high volume of incoming calls with a consistently polite and upbeat demeanor.
- Accurately gather essential information.
- Relay thorough, precise messages to our clients.
- Work within a Windows-based environment.
- Meticulously enter data to ensure every client need is documented and communicated to the right team.
Benefits
- Health
- Dental
- Vision
- Paid Time Off
- RRSP matching (waiting period may apply)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
