Customer Support Specialist
About The Position
Ready for a change? Get ready to love PayDay! We are looking for someone to deliver rock star customer service to our clients while working in a collaborative environment that believes in development and personal growth! What you will do: Be the point of contact for all your client's needs, every situation starts and ends with you. Be consultative with your clients. Help educate your clients on our products and services. Know your client's needs, they will need all sorts of products, make sure you connect them with the ones that put time back in their day. See something? Say Something! Not just at the airport, escalate anything that may cause a disruption to the Operations Manager Create raving fans! Our clients love PayDay, you will be why! Most importantly, you will learn and grow. We are always adding new services and features. Growth has been abundant which creates awesome upward mobility.
Requirements
- Experience in payroll software.
- Excel skills.
- Ability to understand a problem and develop more than one approach to solving it.
- Ability to manage time effectively and prioritize tasks.
- Focus on details and verify and clarify information.
- Team player mentality.
Responsibilities
- Be the point of contact for all your client's needs, every situation starts and ends with you.
- Be consultative with your clients.
- Help educate your clients on our products and services.
- Connect clients with products that put time back in their day.
- Escalate anything that may cause a disruption to the Operations Manager.
- Create raving fans by providing excellent customer service.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
