Project Coordinator

TEKsystems•Town of Wappinger, NY

3d•Hybrid

About The Position

Our client is seeking a Customer Support Specialist to join its team in Wappingers Falls, NY. This role supports internal teams and external customers by assisting with quote creation, order entry, reporting, and day-to-day customer support. This is an on-site position with strong visibility and long-term potential within a mission-driven organization focused on improving patient outcomes.

Requirements

1+ year of experience in customer support, customer service, or order administration
Strong attention to detail and organizational skills
Comfortable working with reports, data, and basic Excel functions
Ability to communicate clearly and professionally with customers and internal teams
Reliable, punctual, and comfortable working on-site Monday–Friday

Nice To Haves

Experience with order entry, quoting, or CRM systems is a plus
This is great for a recent College Graduate.
We are looking for someone with a great personality and enthusiastic.

Responsibilities

Assist with creating customer quotes accurately and efficiently
Run quarterly consumption reports related to usage of a specific product line
Provide customer support via phone and email, ensuring a positive and professional experience
Perform basic order entry and ensure order accuracy
Partner with internal teams to resolve customer inquiries and support operational needs
Maintain accurate documentation and records in internal systems
Support process improvements and administrative tasks as needed