Customer Support Specialist (Temp)

PTLA Real Estate Group • Bellingham, WA

7d • Onsite

About The Position

This is a temporary full-time position for a Customer Support Specialist. The role involves completing assigned tasks and projects, assisting with lead calls and leasing efforts, and communicating with residents to schedule and coordinate work orders. A key aspect of the role is providing excellent customer service to both internal and external customers by facilitating and implementing company-wide customer-centric programs. The specialist will also be actively involved in ensuring first-class property curb appeal and must adhere to Fair Housing laws.

Requirements

• Polished Presentation
• Problem Solving and Conflict Resolution Skills
• Ability to multi-task
• Strong Verbal and Written Communication Skills
• Team Player
• Intermediate Computer Skills / Internet Savvy
• Achievement Focus
• Adaptability
• Business Ethics
• Customer Service
• Communications
• High school diploma, GED or equivalent

Nice To Haves

• Ability to Relocate to Bellingham, WA 98229 before starting work
• Consultative Selling
• Sales Skills

Responsibilities

• Completes assigned tasks and projects as directed by supervisors
• Assists with calling leads and leasing efforts
• Assist in communication with residents to schedule, coordinate, or follow-up on work orders
• Provides excellent customer service to internal and external customers through the facilitation and implementation of company-wide customer centric programs and initiatives
• Actively involved in ensuring first-class property curb appeal for all properties
• Adheres to the letter and spirit of Fair Housing laws

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED