Customer Support Specialist

Northwest Staffing Resources•Camas, WA

10h•Onsite

About The Position

Temp CUSTOMER SUPPORT SPECIALIST Looking to join a fast-paced team where you can make a direct impact on customer experience and business operations? We’re seeking a Customer Support Specialist who is organized, responsive, and thrives in a collaborative environment! WHY YOU’LL LOVE THIS ROLE Cross-Functional Exposure: Work closely with teams across sales, engineering, supply chain, and operations to keep projects moving and customers informed Fast-Paced & Engaging: Manage a variety of responsibilities—from quotes to order tracking—keeping your day dynamic and rewarding Growth Potential: Structured role tiers (CSS I–III) with clear opportunities for skill development and advancement LOCATION : Camas, WA SALARY : $21-30 per hour DOE SCHEDULE : Full-Time, Monday–Friday, standard business hours, Temporary, 3-4 months.

Requirements

Associate degree OR a combination of education and relevant work experience
3–5 years of customer service experience working in an office environment
Experience with ERP (Epicor preferred) and CRM systems (Salesforce preferred)
Proficiency in Microsoft Office and general computer applications

Responsibilities

Provide professional customer support via phone, email, and other communication channels
Process customer inquiries, generate quotes, and enter sales orders accurately
Maintain and update customer records and account information
Coordinate with internal teams to ensure timely order fulfillment and customer satisfaction
Communicate order updates and proactively resolve delays or issues
Support after-sales needs including parts, service, and warranty inquiries
Assist with process improvements and departmental initiatives