Customer Support Specialist - Bilingual

Uline•Irving, TX

2d•Onsite

About The Position

Bilingual Customer Support Specialist Pay from $26 to $30 per hour with significant growth and earning potential! Texas Branch - Irving, TX Fast, friendly and customer focused. As a Uline Bilingual Customer Support Specialist, you'll build customer relationships, provide solutions and deliver legendary service. Join a family-owned company where exceptional training and tools set you up for long-term career success. Full-Time Hours: Training Shift is Monday - Friday, 8:30 AM to 5 PM - after training, your shift will be Monday - Friday, various shifts available. Why Customer Service at Uline? Best-in-Class Training: Handle real customer interactions with confidence through hands-on training and ongoing support. Grow Your Career: Develop valuable problem-solving and communication skills while advancing with a stable, growing company. Make a Difference: Deliver legendary service by identifying effective solutions that support our customers’ business needs.

Requirements

High school diploma or equivalent.
Excellent problem-solving, listening and communication skills.
Prior customer service experience is a plus, but if you are eager to learn, we will train you!
Bilingual (English / Spanish) - fluent in both verbal and written forms.

Nice To Haves

Bachelor's degree preferred.

Responsibilities

Process customer orders, make product recommendations and handle account inquiries using world-class technology.
Be a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently.
Build business relationships with customers over phone, email and chat.
Understand customer needs and recommend Uline's best solutions.
Help customers navigate Uline's website and online ordering.