ONLINE Customer Support Representative
About The Position
Ready to achieve professional success without sacrificing valuable family time? Join our fully remote team and enjoy the flexibility to create your own schedule, work from home, and build a rewarding career with unlimited growth potential. We're seeking motivated, service-driven individuals to join our growing team as Remote Customer Service Representatives / Client Benefits Representatives. In this role, you'll connect with clients who have requested information, answer questions, explain benefit options, and provide outstanding customer service while helping working families protect what matters most. No prior insurance experience is required. We provide comprehensive training, mentorship, and ongoing support to help you succeed.
Requirements
- Strong communication, active listening, and problem-solving skills.
- Positive attitude with a willingness to learn and grow.
- Self-motivated with excellent time-management skills.
- Comfortable working independently while collaborating with a remote team.
- Basic computer proficiency and reliable high-speed internet.
Nice To Haves
- Customer service, retail, hospitality, healthcare, banking, education, or sales experience is helpful—but not required.
Responsibilities
- Meet virtually with clients using Zoom.
- Provide exceptional customer service and client support.
- Educate clients about life, accident, and supplemental health benefit options.
- Guide clients through the enrollment process.
- Build long-term client relationships through trust and professionalism.
- Maintain accurate client records and follow-up documentation.
- Participate in weekly coaching, training, and leadership development.
Benefits
- Health Insurance Reimbursement
- Company-Paid Life Insurance
- Residual Income Opportunities
- Leadership Development
- Career Advancement Opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
