Customer Support Representative (Remote)
About The Position
We are expanding our remote team across Canada and looking for motivated individuals to support families in understanding programs they have requested information about. This opportunity is focused on communication, education, follow-up, and helping clients make informed decisions from the comfort of your home. You will work with individuals and families who have already shown interest and are looking for guidance. There is no cold calling or door-to-door prospecting involved. Full training is provided, and prior experience in insurance or financial services is not required.
Requirements
- Strong communication and active listening skills
- Ability to work independently from home
- Reliable internet connection and a quiet workspace
- Basic computer skills and comfort using online tools
- Professional attitude, patience, and consistency
- Willingness to learn, follow processes, and be coached
Responsibilities
- Communicate with clients by phone, video call, and email
- Review client requests and explain available options clearly
- Answer questions in a professional and helpful manner
- Guide clients through simple application and enrollment steps
- Maintain accurate client records using digital systems
- Follow structured scripts, training, and compliance guidelines
- Work closely with a supportive remote team
Benefits
- Performance-based bonuses and incentives
- Ongoing residual income opportunities
- Advancement opportunities into leadership, training, and management roles
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
