Customer Support Representative – Remote

Spade Recruiting•Abbotsford, BC

7d•Remote

About The Position

We are growing our remote team across Canada and looking for motivated individuals who enjoy helping people, communicating clearly, and providing professional guidance. This opportunity is ideal for someone who is organized, coachable, and interested in building a long-term career from home. In this role, you will connect with individuals and families who have already requested information. Your focus will be to answer questions, review available options, and guide clients through a simple process using provided systems and training. No cold calling or prior industry experience is required.

Requirements

Strong communication and listening skills
Ability to work independently in a remote setting
Reliable internet connection and quiet workspace
Basic computer skills and comfort using digital platforms
Professional attitude and consistent follow-through
Willingness to learn, improve, and follow a proven process

Responsibilities

Connect with clients through phone, Zoom, and email
Review information requests and explain available programs clearly
Answer client questions with professionalism and patience
Assist with basic application and enrollment steps
Keep accurate notes and records using online tools
Follow provided scripts, training, and compliance procedures
Stay engaged with a supportive remote team environment

Benefits

Commission-based pay per completed enrollment
Weekly pay structure
Performance bonuses and incentive opportunities
Residual income potential
Advancement opportunities into leadership, training, and management based on performance
Step-by-step online training provided
Ongoing mentorship and team support
Scripts, systems, and tools supplied
Clients have already requested information — no cold calling required
Flexible scheduling options