About The Position

Mplus Georgia, formerly Meritus Georgia Ilc, is a part of Mplus Group, a leading Business Process Technology Outsourcing (BPTO) organization in Southeast Europe. Founded in 2022, Mplus Georgia has grown to over 100 professionals working on multiple projects. The company offers flexible work arrangements, including remote and office-based options, with a hybrid model planned. Mplus Georgia aims to be a significant hub for BPTO within the Mplus Group.

Requirements

  • Turkish: Minimum B2 level
  • English: Minimum B1 level
  • Strong written communication and customer service skills.

Responsibilities

  • Provide customer support for an online betting platform.
  • Handle customer inquiries via live chat and offline messaging.
  • Support customers with account-related issues and general questions.
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