Customer Support Representative

Burjline Builders • Oklahoma City, OK

8d

About The Position

FuentesCorp is seeking a motivated and empathetic Customer Support Representative to join our growing team. As the first point of contact for our customers, you will provide assistance, resolve inquiries, and ensure a seamless customer experience. The ideal candidate will possess strong communication skills, problem-solving abilities, and a passion for helping others in a fast-paced environment.

Requirements

• Excellent verbal and written communication skills.
• Strong problem-solving abilities and attention to detail.
• Proficiency in Microsoft Office Suite and CRM software.
• Ability to multitask and manage time effectively.

Nice To Haves

• Previous experience in customer service or support roles preferred.

Responsibilities

• Respond promptly to customer inquiries via phone, email, and chat.
• Troubleshoot problems and provide effective solutions to customer concerns.
• Maintain a thorough understanding of FuentesCorp’s products and services.
• Record customer interactions and feedback accurately in the CRM system.
• Partner with internal teams to escalate and resolve complex issues.
• Deliver exceptional service that enhances customer loyalty and retention.

Benefits

• Competitive compensation.
• Flexible scheduling options.
• Paid training and onboarding support.
• Health, dental, and vision insurance for eligible employees.
• Paid time off and company holidays.
• Professional development opportunities.
• Career growth and advancement opportunities.
• Supportive and collaborative workplace culture.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed