Customer Support Quality Assurance Manager
About The Position
Nidec is the world's No.1 comprehensive motor manufacturer handling "everything that spins and moves", miniature to gigantic. Nidec is a global enterprise comprised of over 300 subsidiaries/affiliates. We are a leading manufacturer of commercial motors, industrial motors, appliance motors, and controls. Nidec motors can be found in products that range from cell phones, computers and home appliances to industrial and mining equipment – and everything in between. Our product line features a full line of high efficiency motors for industrial applications in water treatment, mining, oil and gas, and power generation, and for commercial applications such as pool and spa, condensers, cooling towers and large refrigeration units. From keeping us comfortable in our homes to pumping clean water to making our cars more safe, electric motors are an indispensable part of our daily lives. At Nidec, our employees are on the forefront of developing new motor technologies. As we move deeper into the age of robotics, the impact of motors will only increase. With over 140,000 employees stationed worldwide, Nidec continues to be a unique organization, and each location maintains its individual personality.
Requirements
- BS/BA in mechanical engineering or electrical engineering or relevant field
- 5+ years of experience in Mechanical, Thermal or Electrical Engineering
- Excellent organizational, communication and leadership skills with results driven approach
Responsibilities
- Lead QA initiatives to meet production, quality, and customer‑service goals.
- Develop and implement quality plans, hazard analyses, and control procedures.
- Manage QA budgets, monitor performance, and drive corrective actions.
- Validate and improve quality processes, specifications, and documentation.
- Conduct audits, resolve quality issues, and collaborate cross‑functionally to support product improvements.
- Prepare quality reports and track trends to prevent recurrence of issues.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
