Customer Support Group Administrative Assistant (Hybrid)

Lakeshore Learning Materials•Carson, CA

8d•Hybrid

About The Position

Behind every great teacher is someone making sure the details are handled. As a CSG Administrative Assistant, you'll keep the operational engine running for Lakeshore's CCA workforce — managing payroll records, coordinating travel and expenses, and supporting new hires from day one. Your accuracy and follow-through help our field teams stay focused on what matters most: getting great learning materials into the hands of educators and children.

Requirements

1–2 years of administrative or operations experience
High school diploma or equivalent
Proficiency in Microsoft Excel, Word, and Outlook
Comfortable managing multiple priorities accurately under deadlines
Able to work onsite at our Carson, CA office on a hybrid schedule

Nice To Haves

Associate's or bachelor's degree
3+ years of administrative experience, in timekeeping, or expense management
Familiarity with Salesforce or SAP

Responsibilities

Review and reconcile payroll and timekeeping records across multiple systems, identifying and resolving discrepancies — such as missing punches, overtime, or sick time — in partnership with supervisors, employees, and staffing vendors
Track and reconcile employee expenses and mileage reimbursements, review receipts, code submissions accurately, and complete monthly credit card reconciliation
Research vendors, coordinate bookings, and reconcile invoices; manage employee travel arrangements including flights, hotels, and rental cars
Support new hire onboarding by sending welcome materials, coordinating system access, and tracking completion of required training and compliance courses
Draft clear, professional correspondence for internal and external stakeholders and pitch in on time-sensitive projects to keep the team moving