Customer Support | Cruise Specialist | Remote
Aisles & Abroad•Los Angeles, CA
•Remote
About The Position
We are seeking service-focused and detail-oriented individuals to join our team as a Customer Support Cruise Specialist. This role involves assisting clients with cruise planning, reservation coordination, and providing a smooth and enjoyable booking experience from start to finish. This is an entry-level opportunity within the travel industry. No prior cruise experience is required. Training and support are provided.
Requirements
- Strong communication skills with a customer-first approach
- Detail-oriented with the ability to stay organized
- Comfortable using online systems and booking tools
- Ability to work independently in a remote or structured environment
Nice To Haves
- Customer service, hospitality, or administrative experience is helpful but not required
- Individuals who enjoy travel, customer service, and helping others plan memorable experiences, especially those looking to build skills in cruise bookings and client support.
Responsibilities
- Assist clients with exploring cruise options, itineraries, and onboard experiences
- Support the booking and confirmation process for cruise reservations
- Respond to customer questions regarding destinations, cruise lines, and travel requirements
- Review reservation details to ensure accuracy, including dates and traveler information
- Maintain organized records of client bookings and communications
- Provide timely follow-up and support before and after travel
Benefits
- Structured onboarding and role-specific training
- Access to cruise booking platforms and travel resources
- Ongoing development and support
- Flexible work environment
- Collaborative and team-oriented culture
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
