Entry Level Remote | Customer Support Coordinator | Vacations

Aisles & Abroad • Nashville, TN

1d • Remote

About The Position

We are seeking a dependable, service-oriented Customer Support Coordinator to assist clients, manage support requests, and coordinate scheduling and service-related activities in a remote environment. The role focuses on communication, organization, and delivering a positive client experience. It is suited to someone who is detail-oriented, responsive, and comfortable working independently with digital tools.

The position requires a reliable internet connection and the ability to stay organized and self-directed in a virtual workspace. The company offers step-by-step onboarding, ongoing support, a collaborative team environment, and opportunities for performance-based growth and advancement. The listed annual salary range is $45,000–$75,000.

Requirements

• Strong written and verbal communication skills.
• Excellent organizational skills and attention to detail.
• Comfort using online systems and customer support tools.
• Ability to manage multiple tasks in a remote environment.
• Reliable internet access and ability to work remotely.
• Customer service or administrative experience is preferred.

Nice To Haves

• Experience in customer service, coordination, or administrative support.
• Interest in travel, hospitality, or event-related services.

Responsibilities

• Respond to client inquiries and provide timely, professional support.
• Help coordinate scheduling, reservations, and service requests.
• Maintain accurate client records and support documentation in internal systems.
• Communicate with clients via email, phone, and online platforms.
• Track and follow up on open requests to ensure resolution.
• Review service details and confirmations for accuracy.
• Provide general administrative and customer support.
• Collaborate with internal teams to ensure a smooth client experience.

Benefits

• Flexible remote work environment.
• Step-by-step onboarding and ongoing support.
• Opportunities for growth and advancement based on performance.
• Supportive and collaborative team environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed